will my bus pass be renewed automatically

As a general rule, it is usually cheaper to call during the evenings and weekends. Disability-related passes can be valid for 1 - 5 years. This cookie is set by GDPR Cookie Consent plugin. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. 5 Other ways to apply. Some bus services are changing. This can be done by visiting a participating library only. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. You will need to apply to this authority for a new pass. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Please ensure that you keep us informed of any changes to your name or address. Update or cancel a card. renewed people had to fill in forms and submit photographs but we have scrapped If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Can I use my disability-related with a companion bus pass in other parts of England? Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. All young disabled pass holders must provide a new photo if they wish to renew. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. I have moved into Gloucestershire. March 2023 renewals. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If you have any problems using your card, it will be necessary for you to contact the bus company directly. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Alternatively you are able to renew your vouchers online. You also have the option to opt-out of these cookies. There is no need to contact us until we get in touch with you. How did the American colonies actually win the war and gain their Independence from Britain? Do not include common words or names. Analytical cookies are used to understand how visitors interact with the website. What do I do about my concessionary bus pass? Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Find out more about an igo card. for staff to amend your details and arrange for a renewal pass. with no need for anyone to fill in any forms or submit any photographs. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. My new bus pass has been refused by the driver. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. 2 Are senior bus passes renewed automatically? Are you struggling with the cost of living crisis? Your new pass will be valid for 2years. I have moved out of Gloucestershire. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. If you have not received either a letter or full pack call us straight away on 01452 426265. Click or tap the rating which best represents your experience. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. You can make updates to the following details before your bus pass renews: your appearance. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. Age-related passes will be valid for five years. Freedom Pass expiring: How and when to renew London travel permits. How does violence against the family pet affect the family? LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. You should have received all the information you need by now. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. If you do not have your current pass, then please contact us. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. If you do not receive your new pass please contact our information line on 0345 600 0659. If you have any questions, please contact Essex County Council by calling0345 743 0430. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. igo card for 11 to 16 year olds. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. five years This cookie is set by GDPR Cookie Consent plugin. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. 1 Contents. Your pass will be automatically renewed if you have used it within the last 13 months. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. If you have moved address since receiving your bus pass, please notify us of your new address . Unemployed people. Older person's bus pass renewal. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. I have not had an automatic renewal what do I do? Have you moved? You will receive your pass by post within 5 working days. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. If you have not received this letter, call us straightaway on 01452 426265. Concessionary bus passes will no longer be renewed automatically. Residents are. For further information see. If you've had a concessionary bus pass for the last five years, you might . Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. We will need to see evidence of your new address. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. If you dont provide us with evidence, your new pass will be delayed. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Learning impairment that has resulted in an arrested state of development before adulthood. Essex County Council is not responsible for this. What type of medicine do you put on a burn? The day and date you experienced difficulties. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Currently this is at age of 66. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. It is being used by the person whose photograph and name appears on the pass. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. This form can be completed and returned in the envelope provided with your form. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Your older person's bus pass is valid for four years. For further information contact: The National Rail enquiries telephone number is 08457 484950. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. It tells you about: Bus passes are issued for up to five years. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Free travel before 9.30 am on infrequent services. system now generates new passes automatically at least a fortnight before the This should include: -. I currently have a disability-related bus pass with companion entitlement. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Calls from mobiles are likely to be considerably higher than those from landlines. Applicants can enter in their postcode online and will be given the contact details of their local council. What time can I use my bus pass outside of Gloucestershire? We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Apply for or renew your bus pass. You do not need to renew an igo card. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. However, GCC has not been involved in this. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. An older persons bus pass has exactly the same benefits as a disabled persons pass. However, you may visit "Cookie Settings" to provide a controlled consent. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. State pension claimants who apply directly through their local council should be aware. Blackpool: In the unlikely event that your pass does not arrive, you should call. Daily fare: $2.00. Can I use my OAP bus pass on trains? 5 How long does it take to renew an older persons pass? www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Please still, Older Persons bus passes will normally be automatically renewed. Older Person's bus passes will be renewed soon. The passes will be sent out automatically but people should call the bus renewal hotline . It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. All rights reserved. The cookies is used to store the user consent for the cookies in the category "Necessary". Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. All content 2023 Southend-on-Sea City Council. This will be. This website uses cookies to improve your experience while you navigate through the website. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. I am a disabled pass holder, will I receive a bus pass renewal letter? If you pass does not register on the card reader on the bus, we won't know the pass is being used. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. This can be your email address or set to something memorable for you. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. We send out renewed passes by the end of March. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. These cookies will be stored in your browser only with your consent. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Lancashire: You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. No, your bus pass cannot be used on National Express services. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. My new bus pass will not work when I place it on the smart card reader on the bus. Youll need to provide proof of identity. There is no need to contact us until we get in touch with . You need to check the expiry date and apply to the council for a new one if you're is due to expire. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Your new pass will be not sent until a week before your old. These cookies ensure basic functionalities and security features of the website, anonymously. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. We use some essential cookies to make this service work. You will need to apply to your new local authority for a new pass. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. If you cannot apply online for any reason please contact us. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. new pass.. The cards offer older and disabled people free travel in the capital Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Flexible support fund - available at . We will post your renewed bus pass 18days before the old one expires. If you have not received your renewal form, please contact our information line on 0345 600 0659. The cookie is used to store the user consent for the cookies in the category "Analytics". Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. You have moved since your last bus pass was issued and not informed us. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Collecting an application form from your local library. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Can I use my bus pass on National Express Services? On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. What should I do? If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. The county council will not reimburse you for any charges levied by medical specialists or advocates. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. In London, you can use your card on buses but not on the Underground Train services. By clicking Accept All, you consent to the use of ALL the cookies. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Forgotten your Username? Apply for a new age-related pass. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Using your card. Bus If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. These are mostly people who have held a bus pass since at least 2008 and will now be . It is not valid in Wales* or Scotland. Blackburn with Darwen: Username Password Forgotten your Password? Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. How long will my new bus pass be valid for? Applicants whose pass was issued due to a disability will continue to be automatically renewed. You should have receive your renewal form by mid-February. Continuing eligibility for a pass issued due to a . Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Unable to drive for reasons of medical fitness. How much longer should the Sun remain in its stable phase? We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence.

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