air nz airpoints reset password

HSBC Star Alliance Rewards Terms and Conditions, Star Alliance Rewards Terms and Conditions, conditions of Star Alliance Rewards apply, On your sign in page, select 'Your profile', (it's on the 'Kia Ora' tile on the left toward the top of the page), From your profile menu, select the type of detail you'd like to update, Make your changes and hit the 'save details' tile. When paying for a flight with your Airpoints Dollars, the flight part of your booking needs to be paid in full with Airpoints Dollars. Don't share your personal information online. We'll send you a daily email with a list of our best deals, improving your chances of grabbing one of our ludicrous deals. To update your Airpoints or Koru account name, please email us with: To update your date of birth in your Airpoints or Koru account, please email us with: Please also confirm your current address and how you like to be addressed (Mr, Ms, Mrs, or something else). Inflight Wi-Fi. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. Can I use AirpointsDollars to upgrade my booking? I have recently changed my name, how does this affect my Airpoints or Koru membership? If you've recently received an email from Air New Zealand informing you of a credit of over $300, unfortunately it's not true. If you've already made a booking, you won't be able to pay for another bag with your AirpointsDollars, but you can pay with a credit card or a POLi payment. There are many ways to earn AirpointsDollars - to find out more,click here. It is crucial that the name under which your reservations are made matches the name on your Airpoints account exactly. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. Airpoints Terms & Conditions. If your Airpoints member name and your travel name don't match, we need to know you 'are you' before we award your AirpointsDollars, so in that case you'll need to email us with copies of: If you update your Airpoints and Koru name details, the process will all be automatic as your details will match. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. Find out what you canspend your AirpointsDollars on. To make an Airpoints reward booking please call your local AirNewZealand Contact Centre. Your account will not be locked instantly, but you may not be able to complete transactions. Check your credit balance and find out how you can use your credit. You can use AirpointsDollars to pay for Koru membership. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines as well as with some of our financial products. One of the first things cybercriminals do is change your account details after taking control so resetting your password and verifying your information instantly limits potential damage. display: -webkit-flex; You can also complete a MEDA form, or find out more about flying with a medical condition. It also lets us contact you when required for example if we see odd behaviour on your account. } You can then move up to Silver, Gold and Elite if you earn enough Status Points in a 12-month period. Login as a registered user, so the seats you grab are held, Log in to grabaseat and make sure that the check box saying "send me grabaseat emails" is ticked, While logged in, check that the email address you provided is correct, Check your junk mail box. The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. Pre-seasoned and ready to use, Lodge Cast Iron skillets are manufactured under tightly controlled metal chemistry and exacting mold tolerances to deliver a consistent product for even heating and superior cooking performance. Tel: 1800 803 298. Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme. @media (min-width: 768px) { E2E development and execution of direct marketing strategies . Although Qantas Frequent Flyer is not available on Air New Zealand, you can earn points with the Airpoints program. Please note we are not reissuing Airpoints cards now. Card Members who currently hold or who have previously held any other Card product offered by American Express International (NZ), Inc in the preceding 18 month period are ineligible for this offer. I've forgotten the password and/or username I made up when I registered online. and he will do his best to retrieve it for you. Pro-tip: For the best Oscar experience, sign in to the website first. Please note: Online Services is not currently available for residents of Continential Europe. Can I exchange my AirpointsDollars for cash? The Airpoints programme is an individual membership programme with special benefits designed to reward the individual member, however you can pool your Airpoints with family and friends via Shairpoints or your gifting register. If you entered your login details on a suspicious site, If you opened an attachment, scan your device for viruses, If you've received a phishing email at work, follow your business policy, You will be asked to confirm your contact information (email address and mobile number), A passcode will be sent to you via your updated contact information, You will need to confirm the passcode you received on the verification page to validate your updated contact information. Simply tap the Airpoints logo to get there. There are many ways to earn AirpointsDollars - to find out more,click here. (AirNewZealand reference numbers end in "H".). If you've lost your Airpoints card, you can use the digital version of your Airpoints card in the Air NZ app. You will no longer be prompted to confirm your contact information, but may find that, from time to time, you are asked to verify your identity by using a passcode sent to you. Airpoints members wanting to make rental car reservations can also book at Air New Zealand or call Avis on 0800 247 284 (0800 AIR AVIS) or +64 9 526 3285. Call our friendly team on 1800 132 476, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Check ourtravel partnerspage for your AirpointsDollars earning power on hotels, rental cars, taxis, insurance, parking and more. A secure website starts with https instead of http, for example https://www.airnewzealand.co.nz. Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars. You can often make changes to your booking online. Any status granted under the HSBC Star Alliance Credit Card (including any corresponding status tier in the Frequent Flyer Program of the participating Star Alliance Member Airline you nominate as your Status Airline) is withdrawn immediately if you close your HSBC Star Alliance Credit Card account. 4. Programme Rewards Members earn 2.50 Airpoints Dollars per day's rental, on all qualifying rentals*. font-size: 0.9375rem; If you've not registered yet, you can register for Airpoints online. It could still be a phishing or malware site, so still take care. You can now sign up to receive grabaseat email alerts. To reset your password, submit your username or your email address below. align-items: center; The Airpoints credit cards are issued by Kiwibank Limited . If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. text-align: center; If you have forgotten your, , enter your first name, last name and email address and click Send reminder. We'll then ask you a challenge question to verify your identity. The same applies if you are a Koru member. Book by phone: Have your Airpoints number ready when you call the Air New Zealand Airpoints contact centre on 0800 247 764 (or +64 (0)9 357 3000 if you're calling from overseas) Book via a travel agent: Provide your travel agent with your Airpoints number at your time of booking Accountability for the subscriber base across the owned Customer Loyalty programmes, and execution of strategic Loyalty partnerships. You may see a try back later or try back later this morning/afternoon message, in which case you need to keep checking the grabaseat site. You can continue earning with our Airpoints partners during this time. Username Cancel } display: -ms-flexbox; When you join the Airpoints programme you will start at the basic membership level. You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. You'll see how many AirpointsDollars you can earn when you spend with them. *Lending criteria, terms, fees and conditions apply. I've forgotten the password and/or username I made up when I registered online. Elite and Gold members have the exclusive right to gift rewards to nominated people. No. It also generates unique and strong passwords for your use. Can I transfer AirpointsDollars between frequent flyer programmes? Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. Yes they are. } Can I earn AirpointsDollars for a ticket that I have purchased for another person? Our team are happy to help with your Airpoints questions, so please get in touch. Your card will be suspended, so it can't be used for purchases. @media only screen and (max-width: 479px) { .content.header-bottom { Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. Or to compare these cards to the rest of our range of Airpoints credit cards, use our Airpoints credit card comparison table. Digital Airpoints cards. If you have funds loaded into your OneSmart Account, you can use your Airpoints card for eligible purchases wherever Mastercard is accepted overseas and in New Zealand. clear: both; If you use the same email and password combination elsewhere, it's a good idea to check those accounts and update those passwords too. See the Elite Airpoints Dollar upgrade chart. I have recently changed my name, how does this affect my Airpoints membership? , category rank is 116, monthly visitors is 223K Existing HSBC customers transferring from another HSBC credit card or customers who have held a HSBC Star Alliance Credit Card within the last 18 months are ineligible for this offer. I'm already an Airpoints member - do I need to register again? If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. We can also put your Airpoints account on hold to keep it secure while you investigate. TTY users phone 133 677 then ask for 1800 132 476. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. 1 AirpointsDollars will be earned at the rates specified and published by Westpac from time to time on our website at westpac.co.nz/airpoints. Why are some dates not shown on the low fare finder? Loyalty programme product innovation and optimisation. Interest rates are valid at the time of publication and are subject to change. Elite and Gold members have the exclusive right to gift rewards to nominated people. On your sign in page, select 'Your profile', (it's on the 'Kia Ora' tile on the left toward the top of the page), From your profile menu, select the type of detail you'd like to update, Make your changes and hit the 'save details' tile. Airpoints help. Airpoints number, username, or email address. It's possible your missing AirpointsDollars and Status Points are still being processed. Image courtesy of airnewzealand.com. border-bottom: 1px solid #e5e5e5; What to do if you travel under a different name Some emails may contain website links that are not safe to open.