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vivid seats complaints

When purchasing tickets, we encourage each fan to make the purchasing option that best suits them. Customer identification can be provided if needed. I asked to speak to the manager, told me there was no one above him. I am very disappointed in not being able to attend the show. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. They didn't even attempt to make it right. Yes. Vivid Seats Reviews: What Is It Like to Work At Vivid Seats? I paid $322.17 for 3 seats. From over pricing. I entered a .con rather than .com by mistake on my email address and therefore never received my tickets. This comment was posted by a verified customer. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. A. Amalia G. Today. Then the day of the event I got an email cancelling my ticket. Vivid Seats has a consumer rating of 3.91 stars from 33 reviews indicating that most customers are generally satisfied with their purchases. Disgusted. This Yelper's account has been closed. A spokeswoman for the venue tells us floor seats were paper tickets only for security reasons. Thank you. The request was put in minutes before. Refunds can only be granted in the event a show is cancelled. And we dont stop there; we invest in technology to keep our costs low, and pass the savings on to you. they are all the same basically. Vivid Seats is great as long as you a) purchase well ahead of your event and b) dont require customer service. It also assists sellers who have tickets and want to sell them safely. Hi Sony, we reached out to you today about your order and the dispute with your financial institution to ask for the documentation you received from your credit card company. Vivid Seats has a consumer rating of 4.33 starsfrom 31 reviews indicating that most customers are generally satisfied with their purchases. Vivid Seats has 450 employees. They are efficient, professional and the price is always right. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. Their transfer process never worked on my end and never once did they come up with a better solutions to get my tickets. Dorian, this is absolutely concerning and we would like the opportunity to take a second look into your order file. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. We value your privacy. Yes, you get great prices on concert tickets because it is a con. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Desired outcome: There was some type of electronic glitch. We apologize for your experience, Nathan, as we're dedicated to doing our best to fill all orders. Repeatedly asked to speak to manager and he refused. No issues at all, would use them again. Vividseats Vivid Seats No ticket refund or credit for postponed or cancelled events Texas Event tickets: Vividseats Texas Author: Texas 7, Report #1494755 May 03 2020 08:25 AM Vivid Seats VividSeats Promised a full refund of $720.90 for cancelled event within 2-4 weeks. Reliable & Rewarding Tickets. Vivid Seats Fees & Review 2023: Is it Legit, Reliable or a Scam? I called before the event and after. I tried calling two hours before my event as the tickets never arrived. It's a good site to check if you're looking for the absolute best price but make sure to remember that there will be . They take your money, and you have no valid tickets. So I have no tickets and am out $600. And, I will never refer you to any of my friends and family. I purchased tickets for the New Edition concert through Vivid Seats. Home | Ticket Purchase Settlement When I go the tickets, I called the venue and was told they were not handicap. Not only did he make the ticket purchasing process extremely easy, he was also able to slash a little off of the total price of my large order. 3 for $533.58. I'm very disappointed in Vivid Seats. They have a helpful blog about big shows and games that you can get information about, learn the schedule, and find . They refused to issue a refund as they said the tickets were sent via email. Thank you for reaching out to us, as we here at Vivid Seats always appreciate the opportunity to address a customer's concernsWe have been in contact with MrLux and reached an amicable resolutionHowever we would like to address his concernsVivid Seats operates on the secondary market and maintains one of the largest seller networks in the . We were also told that the tickets would show up within 48 hours on the event. Thank you Amanda. Ticket Listing Information 9. 1,560 talking about this. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. Purchased Celtics tickets in August 22($870 confirmed seats ) for October 2,2022 game. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. Explain your situation and why you wish to receive a refund. TLDR: They dont allow order cancels if you make a mistake and wont do anything to help you if you need to sell the tickets you bought forward after you reviewed seats on different sides of the stadium. Of course they kindly offered to repost the tickets with all sellers fees and zero guarantees. You can count on usas our fans already know. Vivid seats is such a scam!!! But, what I'm reviewing . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I would like to warm people to avoid buying tickets through Vivid Seats. Vivid Seats Promo Codes | 10% Off In March 2023 | Forbes Thank you, you have successfully subscribed to our newsletter! Vivid Seats: Reviews, Complaints, Customer Claims | ComplaintsBoard Service 17 Value 15 Shipping 10 Returns 7 Quality 11 Positive reviews (last 12 months): 72.2% View ratings trends See all photos We appreciate you bringing this matter to our attention and will be following up with you again soon. Vivid Seats has a consumer rating of 3.94 stars from 34 reviews indicating that most customers are generally satisfied with their purchases. Vivid Seats' 100% Buyer Guarantee means that if your event is canceled without a rescheduled date, or if your tickets aren't validated or don't arrive on time, you'll be fully compensated or. Vivid Seats | Buy Tickets on the App Store Ratings and Reviews 4.6 out of 5. Chicago Illinois Never again. Was not able to get in with those tickets I paid for. We understand it's frustrating when events are postponed. All for the seller, not for the customer. Tried and tried last night (4/10/22) and again most of the morning (4/11/22) to buy tickets. Hi Trent, we're disappointed to hear that you weren't able to utilize your parking pass for the Super Bowl. Purchased parking for the Super Bowl. It is free to list your tickets on Vivid Seats, but there is a 10% commission taken out of the final sale price. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. Submit a complaint and get your issue resolved. Hi Debbie, we pride ourselves on providing you with valid and authentic tickets issued by the source as part of our 100% Buyer Guarantee. Do I need to print these tickets? These seats sell for $35.00 each. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If you look at most of the customer reviews online, half their review is spent thanking the person that helped them over the phone! The market price provided by Vivid was over $500 per ticket. There were plenty of open spaces, but I wasnt allowed in. Disputed several times and no resolution till this day. To that end, we always provide a full breakdown of the order total (including fees) prior to purchase. Absolutely disgusting. Sellers listing their tickets for sale do set their own prices and some sellers price tickets lower or higher than face value. Vivid Seats' email and phones were not responding to many numerous requests.Yes, you get great prices on concert tickets because it is a con. I had to purchase four more tickets that were handicapped seats from the venue. Erika, we always want to leave a positive impression on our fans. Suggest you use another ticket broker. I got an email the day they were supposed to get to me saying that they were sent but I would need different tickets to use at the venue. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means were committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. I was unsure on how this all worked. After telling them that I wanted to cancel the sale because it is fraudulent they told me they could not cancel despite it being pending. 1st time user. He said I should post the tickets for sale. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. *******@yahoo.com I should never hear from y'all again, Called today to get tickets for Cardinals game. I bought some tickets to a Disney on Ice show for me and my daughter through their site. I would never have the paid this amount of money for average seats. Below is a collection of reviews and ratings pulled for your easy reference. Vivid Seats is a trusted and reliable way to buy and sell tickets. We could not access or find on Ticketmaster and vivid customer dis-service. Nellis v. Vivid Seats LLC (1:20-cv-02486) - CourtListener The company offers promotional deals and discounts via email, and, according to the website, Vivid Seats ships tickets directly to you in any of the following forms: Vivid Seats gives sellers a safe online marketplace to find interested buyers. Call and ask what the service charge is before buying. The goal of Vivid Seats is to offer the best out-the-door-prices for a wide variety of tickets. I purchased "group" tickets from Vivid seats for the Jersey Boys Concert in Chattannoga for 7/30/22. No. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. Vivid Seats Updates 2021 Financial Guidance | Markets Insider

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