clipper pending passes

Proof of eligibility is required for discountClipper cards and tickets and therefore are not available at station vending machines. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. I have loaded a lot of money on a clipper card through the website months ago. Huh? Visit clippercard.com and buy online. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. Muni Fares & Passes. Upon arrival at our Victoria terminal, youll clear both Canadian Immigration and Customs at the same time. Opens in new window. Yes, you can use the Clipper app to manage your account on your phone. . What happened to my order? Call Clipper Customer Service at 877.878.8883, TDD/TTY 711 or 800.735.2929, to request reimbursement of any cash fares you feel have been mistakenly charged to your card. This page includes protecting your privacy and information retention. Please note that the voucher is not valid for seeing a specific whale species and is also not valid for a cash back exchange. Clipper card says still in progress : r/AskSF How do I add value to a Clipper card on my phone? The correct fare will be automatically deducted. While Clipper processes your cancellation request immediately, there is a slight delay in this information reaching card readers. With the start of the school year, "we had an avalanche of youth apply for the cards," said Clarence Johnson, spokesman for AC Transit. Yes, both vessels offer a gift shop with a wide array of fun and unique Pacific Northwest apparel including t-shirts, sweatshirts, hats and beanies as well as stickers and postcards. 877.878.8883. If the condition evaluates to false (.F. Please plan accordingly and allow sufficient time. Pay With and our Season Tickets. If your Clipper card on your phone does not work, please contact Clipper Customer Service at 877-878-8883. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. If you are traveling on a transit service that charges based on distance or zones (BART, Caltrain, Golden Gate Transit, Marin Transit, San Francisco Bay Ferry, SMART and Sonoma County Transit) you will need to tag your card again at the end of your trip. Ultimate Clips Pass | The Official Site of the Los Angeles Clippers When will I be charged for my Auto-Reload value? If you are a Travel Agent or Clipper Commodore and would like to view/edit an existing booking, please visit the Agent Dashboard. All guests are welcome to use the top outside viewing deck as desired during our trips. Paper Tickets Clipper's terms state that after three years your card is inactive, but there's something weird about "Undelivered Order - Transaction ordering products or cash value that is not added to a Card. If you are a booked guest, you can quickly change or confirm your seats by visiting our seat selection portal. We will send an email to confirm that you have updated information in your account. Otherwise, you will be logged out automatically. Yes, our San Juan Clipper fast ferry can accommodate standard manual wheelchairs and has a standard manual wheelchair accessible restroom onboard. If you need a new Clipper card, save $3 dollars and use Clipper with Apple Pay and Google Pay on your phone or Apple Watch. A little work up front helps you save money. Clipper Customer Service | bart.gov What's the difference between cash value and BART high-value discount (HVD) tickets? To provide payment, log in to your Clipper account and edit your Primary Payment method. Known as the Clipper BayPass, the new passes initially will be distributed to participating students at San Francisco State University, San Jose State University, the University of California's Berkeley campus and Santa Rosa Junior College, and then expanded to include residents of select affordable housing communities managed by MidPen Housing. See the. If you know that your Clipper card is not damaged or defective, call Bay Wheels Opens in new window at 855.480.2453 to see if theres an issue with your account or an issue with the equipment at the bike share station. Your value will be available immediately if you add value to a card in Apple Wallet or Google Wallet, whether you are adding the value through the Clipper app or in your wallet. Using Clipper. Clipper cards are accepted on BART, Caltrain, Muni, Santa Clara Valley Transportation Authority, AC Transit and Golden Gate Transit & Ferry. Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately. U.S. Customs & Border Protection will start processing passengers at least one hour before departure. Please submit all travel cancellation or change requests through our Contact Us page. How long do I have to pick up the value before it expires? Was I supposed to activate it somewhere? BART is working to install Add Valuemachines that accept credit cards at all stations systemwide. If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). The top outer viewing deck is open to all guests and is non-reserved seating to enjoy during our whale watching trips. If you dont have an international data plan, be sure to disable your phones data settings until you can find a hot spot to avoid charges. To find the cost of a particular BART trip, use the BART Fare Calculator. Golden Gate Ferry and Muni ticket machines only sell adult Clipper cards. Passengers will board the vessel after clearing through U.S. Customs and Border Protection Immigration processing. Does the balance on Clipper Card ever expire? - Quora Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. If you are a U.S. or Canadian citizen, you will need one of the following travel documents: When traveling by land or sea, U.S. or Canadian children under age 16 and infants are required to provide proof of citizenship. Los Angeles Clippers | The Official Site of the Los Angeles Clippers For faster replacement, you also can pick up your replacement card at a Clipper Customer Service Center. As others have answered, you can put a monthly pass for the current or upcoming month on your Clipper card, depending on the transportation system. This is separate from confirmation of payment. What happens if I tag on, but I change my mind? Thank you! You can also ask a transit agency ticket office or Clipper Customer Service Center to tag your card. Clipper is a reloadable fare payment card that can be used to store a Caltrain Monthly Pass, 8-ride Ticket and/or cash. Ticket Central. There is a 50 cent surcharge per trip for Blue tickets. For more information, please see our Seattle-Victoria fast ferry schedule. I recently registered my card but for some reason my card is 'still pending' and tomorrow is going to be the 5th day. In Seattle, the nearby Bell Street Pier garage is located at 9 Wall Street, directly across Alaskan Way from the Edgewater Hotel. Hold your iPhone, Apple Watch, or Android phone near the round Clipper reader on our fare gatesuntil you get an "OK" message on the fare gate. As part of our Whale Watching Guarantee, if you dont see whales on your San Juan Clipper whale watching trip, you will receive a voucher for another trip on us. But if a customer already has value on his/her card, that value should not be removed. Monday-Friday 7 a.m.-7 p.m. Saturday 7 a.m.- 4 p.m. custserv@clippercard.com. Clipper on your phone will not unlock a bikeshare. I add that if you use cash value on a Clipper card, you are limited to a maximum of $300 cash value on the Clipper card. 2020, Metropolitan Transportation Commission. Please note that all passengers arriving in Seattle from Victoria will then go through a final clearance by U.S. Customs and Boarder Protection at the Seattle terminal. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. Log in to your Clipper account to add backup payment. Once onboard the vessel, an announcement will be made to retrieve parking validations at the galley. Hop on our sleek, high-speed FRS Clipper catamarans for a relaxing and scenic cruise experience. Be sure to call your bank and credit card companies before departing to avoid any surprise charges and to inform them of your travel plans to prevent your card from being deactivated. Need help planning your trip? Using Clipper | Clipper If you enter a station and change your mind, seea station agent before exiting to avoid the excursion fare. This page includes balance protection, online accounts, and card cancellation. NOTE: checked luggage will be checked in and paid for (Credit Card ONLY, Cash is NOT accepted) at the FRS Clipper terminal on your day of travel. Applicants will need to bring documentation verifying age eligibility (for example: drivers license, photo ID card or birth certificate). Outdoor Activities, Tours, Boat Tours & Water Sports, More. All rights reserved. Load cash value at self-serve machines (including BART ticket machines), retailers, transit agency ticket offices and Clipper Customer Service Centers or online, by phone or through your transit benefit program. Clipper defines a child as 11 years and younger, but hotels and tours may have different child ages. opens in new window. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code and select Save. Should you want to change your booking in any capacity, a $30 USD fee will be charged and you must contact us to modify your booking. For more information, please see our Our cancellation and refund policy for all trips booked on the San Juan Clipper fast ferry and all associated whale watching tours is the following: Standard Fare:Fully refundable for cancellations received 2 or more days prior to travel, non-changeable/non-refundable within 2 days. If you store your card in a wallet or near chip-based cards that use radio frequency information, remove it and tag it separately to the card reader. Here's what to expect when you tag your card: On buses, light rail, ferries, Caltrain and SMART: The card reader will beep He started his journalism career as a sports editor in Iowa in 1975. We offer a variety of discounts as outlined here. You may also call us at 1 (800) 888-2535 (7am 7pm PT, Mon-Fri) and a reservations agent will return your call to assist you as soon as possible. Who CANNOT use Clipper on iPhone or Android phones for fare payment? All stations have Clipper vending machines, except SFO where only paper tickets are sold as of October 2022. For all cards (plastic and cards on your phone) with BART HVD, value will be available in the normal reload time frame. This might take a few seconds. See the Apple Pay How-To page for more details. For a list of all locations and services, including where to apply for a Youth or Senior Clipper card, visit Sales and Service Locations. If your card is registered, contact us so we can block your card from further use. View vessel seating chart for San Juan Clipper. You'll need to use the Clipper app to set up Auto-Reload for a card on your phone. Please reach out via our Contact Us page with questions and we will assist as quickly as possible in responding to your inquiry. Some purchasing limits applyas outlined on our sales page. Since our boats travel far from the shore on portions of our journey, we are unable to offer Wi-Fi onboard our vessels. If one does not use the Clipper card for six months, it can be frozen. Picking up your value means loading the value on your card after youve placed an online or phone order. In addition, we offer a full range of beverages options, including locally-distilled spirits. Can I get a card at an airport? For more information, visit Sales and Service Locations. Our terminal in Seattle is only open 6:30am 10:30am for check-in and processing. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you already have a card, you can choose to set up Auto-Reload when you load value online. If you hear two beeps, your value is low. I loaded value online, but when I tried to use my card, it wasnt there. Answer: If you are referring to a cash balance, then per Jon Guan's answer (and the Clipper FAQ), no it does not expire. You can use Clipper cards on all Bay Area transit agencies. Due to limited loading capabilities, motorized scooters are typically not allowed in the cabin and are instead stored on the outside deck. Find your service: AC Transit. For all other cards on your phone without HVD, value will be available immediately. Load a Clipper card onto your phone and pay with Apple Pay or Google Pay. The excursion fareis $6.40 for Clipper and $6.90 for paper tickets. No input is required. Roadshow. Clipper Navigation, Inc., is a subsidiary of Frde Reederei Seetouristik based in Seattle Washington, that provides multiple transportation and vacation packagesmany of which are offered under the name Clipper Vacationsincluding hotel and tour packages in Victoria, Seattle, Vancouver, Friday Harbor, Portland, Whistler, the Canadian Rockies and Kelowna. If you are traveling with a motorized chair, be sure to bring along a charger in case your chair runs out of power during your trip. All Access Digital offer for just 99 cents! Purchase at various retail locations , including BART and Walgreens. Please call 800-888-2535 or submit your request via our contact us page. Clipper is now available throughApple Pay and Google Pay. To find out more information about replacing an RTC card, please visit 511.org. Can two people use the same card at the same time? Clipper: Clipper is the all-in-one transit card for the Bay Area. Comfort Class Features priority boarding, a spacious private cabin area on the upper deck, leather seating as well as complimentary snacks and refreshments. For single rides, adult Clipper cardsget a 6.25% discount on cash value rides by buying $48 worth of value for $45 or $64 worth of value for $60. Tagging on with a plastic Clipper card or mobile Clipper card: Your session is about to expire due to inactivity. Clipper A Clipper card makes it easy and affordable to ride VTA with free two-hour transfers. You can only order a BART high-value discount ticket by setting it up for automatic reloading, and again, Clipper will reload the ticket you order after the balance falls below $10. Set up is easy and can be done on the spot or in advance while you are at home. What if my Auto-Reload payment fails or the card reader says "BLOCKED BAD DEBT"? Key Clipper information translated to Spanish. If you do not hear any beeps or see any lights, your card may be defective or damaged. What does it mean to pick up my value and why do I have to wait to do it? When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your card. Clipper cards pending pass? The programgives qualifying adult riders a 20% discount on BART trips. We will automatically send a declined payment notice to the email address in your Clipper account. Clipper on your phone. You can also modify your booked seats at anytime by visiting our seat selection portal. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked. While paper tickets willno longer be available for purchase at stations except SFO, riders are stillable to use the paper tickets they already have to enter andexit through fare gates. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked. If your next order will cause your Clipper card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. The terminal is located Victorias Inner Harbour at 254 Belleville Street, which is about a block from the Hotel Grand Pacific. Discounts; Where to Use; Locations . Comfort Class is well worth it! - Review of FRS Clipper, Seattle, WA If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. And, to get it back, its an hour on hold, and three to five business days.. At your request, we can mail you a new card with your balance restored, typically within 2 business days. Call (877) 878-8883 to order from a Customer Service Representative. To provide payment, log in to your Clipper account and edit the payment information in My Profile. TDD/TTY: 711 or 800.735.2929. Can I set up Auto-Reload for cash value and a pass? I checked online, and, lo, about $100 has disappeared from my account, and over $200 from my wifes account. Clipper and Pay by Phone | bart.gov Check Clipper News for holiday or modified hours. Choose to stay logged in or to log out. On the cable car, the conductor carries a handheld card reader. I've found putting the Clipper as close as possible to the outside of one side of my wallet and then being careful to always tap with that side down helps. Cookie Notice My wife tried to the use the card lately since ac just started charging but they told her it didn't no have enough. Complete the form below and a dedicated account manager will be in touch. For example, if you have an AC Transit 31-day pass that expires on May 12, the new pass will not become active until the first time the card is tagged AFTER May 12. I called Clipper, and after a 60-minute hold on a 75-minute estimated wait, the polite customer service rep started the process to restore the missing money, telling me, If you have no activity for six months, it gets deactivated., In a pandemic, with 90% of tech working from home, even the Clipper rep admitted to driving to work, because being on transit with other people is scary., Clippers terms state that after three years your card is inactive, but theres something weird about Undelivered Order Transaction ordering products or cash value that is not added to a Card for more than 180 days after payment has been received., Pardon my anger and incredulity: Clipper will abscond with my balance? You can load a Monthly Pass on your card, as well as cash value for Single Rides or a Day Pass. If your credit/debit card or bank account is declined: You will not be able to make other changes to your Auto-Reload settings until we are able to successfully charge your payment source and remove the block. Riders are encouraged to get a Clipper Card to avoid the surcharge. The Google Privacy Policy and Terms of Service apply. Can I manage my Clipper account and pay my transit fares with my phone? At the Oakland International Airport, just a short walk from either terminal is the BART Oakland Airport station, where you board the BART to OAK train to go to the BART Coliseum station; once at Coliseum station, you can buy a card, load cash value and tag your card to exit BART to OAK and transfer to another train to reach other stations in the BART system. Select "Add money" and follow the steps to continue purchasing a card and adding value to it. Vista Panoramic Upgraded window seats in Vista Class. If you are using a Clipper card (both with plastic card or on your iOS or Android smart device): When you get to the fare gate, you simply need to tag and go to pay for your ride. If you want to change your class of seating, you will need to reach out to our Reservations team. For Caltrain and SMART, you can cancel your ride and get a full refund if you tag again at the same station within 15 minutes. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. This page includes how to tag, card issues, and visitor info. Once one type of value is loaded onto the card, it cannot be converted or exchanged for a different type of value. All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. Please note: Once you convert your plastic card to Clipper on your phone, you will no longer be able to use your plastic card for transit. No. Open the Clipper app and select the card you want to set up for Auto-Reload. Account Management. All rights reserved. If you are a booked guest, you can quickly change or confirm your San Juan Clipper seats by visiting our seat selection portal. How does Auto-Reload work with monthly passes? The money is still missing. Be sure to review the paper ticket fare chart at the station. You can use cash value on all transit systems that accept Clipper. For guests traveling internationally, please review our ID and Requirements carefully before booking travel. Phone: (213)-204-2900. Caltrain - Clipper Tip: It takes 3-5 days (really) for | Facebook

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