celebrity cruises final payment due date
In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any insurance companies. The travel organisers own booking conditions will apply to your contract. On every Celebrity Cruises ship, we are committed to providing every guest with a cruise holiday that is excellent. . Learn how to make payments, view your booking details, make changes to your booking, and more. If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. You will be advised of the relevant contracting party at the time of booking and/or in our confirmation invoice. In such circumstances, you should seek compensation from the financial security arrangements (if any) that the travel organiser has made. Celebrity Select DiningSM (open seating) is now offered fleet wide offering guests flexibility with their evening dining. Special care must be taken of such items. Celebrity Cruises Inc. and RCL Cruises Ltd are both members of ABTA with membership numbers Y4358 and L8357/Y3001 respectively. We use CCTV to monitor images on all Celebrity Cruises ships for the purpose of crime prevention and the safety of our guests. Terms and conditions apply for Celebrity Cruise Now & Cruise Later bookings so please ensure you check your confirmation invoice carefully at the time. Where a travel agent acts as our agent for a booking, any payments of money accepted by the travel agent from you is held on behalf and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the travel agents obligation to pay such funds to us as ATOL holder for so long as we do not fail as a business. Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. Please check with your airline for details. Please note, you are also able to book a future cruise whilst onboard one of our ships, using our Celebrity Future Cruise options. We will not be deemed to have unduly delayed advising you of the cancellation (i) 20 days before the start of the package in the case of trips lasting more than six days, (ii) 7 days before the start of the package in the case of trips lasting between two and six days and (iii) 48 hours before the start of the package in the case of trips lasting less than two days. Please Note: any dispute or claim arising out of a shore excursion must be brought against the local excursion operator, however if such dispute or claim is made against a Royal Caribbean contracting entity, it must be brought in the Courts of England and Wales, in accordance with laws of England and Wales who shall have sole jurisdiction over such dispute or claim. Please advise us in writing of any special requirements you may have at the time of booking e.g. Please have your itinerary number available and one of our agents will assist you. PDF Questions & Answers for Our Travel Agent Partners Regarding the Royal We will provide a future cruise credit if you have symptoms of COVID-19 before you sail. Please note that any request of this nature should be advised at the time of booking and confirmed in writing at least 45 days prior to your sail date. Royal Caribbean Continues to Offer Flexibility for Guests With Three Additionally, as required by law, RCL Cruises Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. Torch lighters emit a powerful concentrated flame, and are therefore prohibited. Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. Book now for the best price and offer guaranteed from 150pp deposit. Photo Via: Celebrity Cruises. The holiday will only be cancelled on the date we receive the i cancellation. 1.3 What information must I provide to you and why? Norwegian Cruise Line's Payment and Cancellation Policy is subject to change without notice. Effective today, August 4, 2021, Disney Cruise Line has added a temporary final payment extension to sailings with departure dates through January 31, 2022. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. Notwithstanding, for any changes, the rebooking will always be subject to flight availability and to payment of any charges imposed by the supplier which may, in some cases, be the full cost of the ticket. Please note: If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation against the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004 or the Montreal Convention, you must pursue the airline for the compensation due to you. We would also like to store and use your personal details for future marketing purposes, (for example sending you a brochure or details of a promotion). September 25, 2016. new mexico. This will be the case even if the services did not comply with the laws and regulations of the UK, which would have applied had those services been provided in the UK. You may contact our recommended visa agent; VisaCentral for advice and to purchase the most up to date visa requirements for your cruise. 2.1 What about valuable or important items? If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. Based on the information you provide about any special needs you may have we will assess the suitability of the trip based on those needs as we owe you a legal a duty of care to ensure you are reasonably safe whilst in our care. We both agree that any dispute, claim or other matter arising out of or in connection with your contract or your holiday with us will only be dealt with by the Courts of England and Wales. If you fail to supply full and accurate details within the time-limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. In the unlikely event you have a reason to complain whilst away, you must immediately notify the Guest Relations Desk on board ship and the supplier of the service(s) in question (if not us). To stay up to date on the latest passport requirements, please go to: https://www.gov.uk/travel-abroad. In the event you wish to transfer your booking to another party, you must notify us in writing at least 7 days prior to the departure date. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. If you are interested in upgrading your flight to a destination featured in this brochure, please notify your Personal Cruise Specialist at the time of booking and we will provide details at that time or your request will be passed on to the Air Sea department. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Celebrity sailing. For cruise only sailings of 5 nights or less the deposit is reduced to 75 per person (or full payment if booking within 69 days of departure.) PDF CRUISE WITH CONFIDENCE - Royal Caribbean International Please contact your Airline directly to pre-book your seats and note that there may be occasions when the airlines are unable to assist due to the fact that you may be travelling on a Group/seat block allocation. If you book a Celebrity Cruises cruise-only holiday, fly cruise holiday or build your own package with us, you can have the peace of mind in knowing that we shall have responsibility for the proper performance of all aspects of your holiday. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. We are not able to offer flight only bookings. If your airline does not comply with these rules you should complain to the Civil Aviation Authority. Celebrity Cruises Cancellation Policy | Cruise.Blog Governments and public authorities continue to develop their policies and change their rules. Restrictions apply and this policy is subject to change without notice. I advised that he actually pay no later than due date and that I always pay a few days sooner. Where visas can be purchased onboard, guests are asked to complete the online check-in process, including all mandatory information at https://www.celebritycruises.com/gb in advance of their sailing. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. You must also give us details of any relevant insurance coverage you hold. Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. Therefore, all bookings will benefit from all EU rights applying to packages pursuant to the applicable law in force at the time of booking. For the purposes of Regulation (EU) 2016/679 of the European Parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and any associated legislation, RCL Cruises Ltd is a Data Controller. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. We cannot guarantee and do not make any representations as to the accuracy of any information given by us or local operators in relation to such activities or about the resorts/area/location you are visiting generally (except where this concerns the services which will form part of your contract) or that any particular excursion or activity which does not form part of our contract will take place, or the way in which it will take place, as these services are not under our control. Special sailings require final payment 90 to 105 days in advance of your scheduled sail date. If Celebrity Cruises' "best price guarantee" results in a decrease in the guest's cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guest's cruise. If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. Guests who book these staterooms must sign and return the Guest Special Needs form we provide in order for us to ensure that they are only allocated to those guests who have a genuine medical need for them. Except as set out below, our ships have a limited number of accessible staterooms, equipped with features designed to help guests with a mobility disability or other disability who may find a non-accessible stateroom restrictive. Guests under the age limits above will not have alcohol returned to them. Leave April 18 on a 15 day cruise, outside cabin, if that makes a difference. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. For most international flights, this will be the Montreal Convention 1999. There may be an exception to our standard transfer fees (see 1.11 below) for Onboard bookings, please ask for further details onboard. From time to time we may have various common interest groups onboard attending for example conventions, conferences, seminars, training courses, competitions, tournaments or specialty holidays such as cookery and dancing courses. Expand. 5.12 What other conditions apply to my holiday. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, rail or road carrier or any stay in a hotel, the maximum amount of compensation we will have to pay you will be limited. If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. For all standard cruise only and standard fly/cruise package bookings you make with us, you must pay a non-refundable deposit of 150 per person. Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. For full details please refer to our website. Such promotional GTY categories are defined as follows: XC - Concierge Class balcony stateroom. However, the maximum we will have to pay you for any damage, delay or loss in these circumstances is the maximum which is payable in respect of cabin luggage under The Athens Convention. For those with disability or reduced mobility we will seek to ensure comfortable travel through airports, piers and on board by liaising with airlines, port agents, hotels, transport companies and of course our ships to make any reasonable and necessary arrangements for assistance for genuine medical reasons. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Deadlines for cruise deposits, payments & refunds (cheat sheet) While every effort is made to ensure the accuracy of both our brochure and our website content, regrettably errors do occasionally occur from time to time, and information contained in our brochures may have changed since printing. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). Experience, Learn, Connect with Three Distinct Programs Application Deadline: February 17, 2023 Program Fee Final Due Date: March 15, 2023 Program Fee: $4,895 ($4,495 if paid by Dec. . For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). Please request your preferred seating and table size at the time of booking. The request/ information can either be emailed to specialistservicesuk@celebritycruises.com Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. Whilst we and our suppliers will endeavour to meet reasonable special requests, we regret we cannot guarantee that we/the supplier will be able to do so. The exception to this is where the claim or complaint concerns the absence of a safety feature, which might lead a reasonable holidaymaker to refuse to take the holiday in question. Subject to the above, we and the airline will only be liable for destruction or loss of, or of damage to, checked luggage on the condition only that the event which caused the destruction, loss or damage took place on board the aircraft or during any period within which the checked luggage was in the charge of the airline. If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. Whilst we endeavour to book the best connections between flights, a wait may be experienced at connecting airports. Can the Future Cruise Credit be used for the deposit? For the safety of our guests and crew, there are certain items that are not allowed on board. Please note that items left behind may be destroyed. Please note that these excursions are owned and operated by local operators who are independent third parties. Take your whole room right to the water's edge, giving you open air access to the sea whenever you wish. It is a central source of information for Celebrity Cruises, which provides you with tools to market and sell cruises with ease and professionalism. This must include as a minimum, cover for the cost of cancellation by yourself and the cost of assistance including repatriation in the event of accident or illness, emergency medical treatment and medications. The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. Carrier shall include: (i) the Vessel, or any substituted ship; its launches or crafts (ii) the Vessel's operator, owner, manager and charterer; and (iii) with respect to the Land Tour portion of any CruiseTour, the operator of that Land Tour (LTO). Please ask for this document and keep this document safe with your travel documents when you travel. I remember it use to be 60, then 65, 70 and sometimes more. A significant change is a change to your confirmed holiday, which we can reasonably expect will have a significant effect on it. Affluent Media Group, a Dotdash Meredith company. For your protection once on board, all valuable and important items should be deposited with the Guest Relations Desk or in your stateroom mini-safe. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. All FAQs - Celebrity Cruises Celebrity Cruises reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. For guests making bookings onboard any of our ships, different deposit policies may apply. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. However, at the end of the entire process, it acknowledged my payment but indicated that I still owed a little over $300, which was the exact amount of the gratuities for the cruise. If you have any questions about which Booking Conditions apply to your booking (or any related goods and services), please speak to your travel agent or your local Celebrity Cruises representative. Terms and conditions for those travelling in a group are different to those that apply to individual bookings. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. Airlines, hotels, lodges, rental companies and our other suppliers have their own conditions, which will apply to your holiday, we strongly recommend that you refer to these.
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