Verifone Terminal with Elavon Ingenico Terminal with Global Payments Discover the answers to the most frequently asked questions about using Verifone Terminal with Elavon. This is the key used to generate the MAC value for each transaction. The auto rental number as entered by the property. Expiration Date is optional for Debit and EBT. The 10 bytes before they are expanded to the ASCII character representation are comprised as follows: A reference number assigned by Elavon and returned in the authorization response message. Indicates the method used to obtain / verify the cardholders identity. For more than 30 years, Elavon has been a leader in payment processing, leveraging the worlds best technologies for our partners from large worldwide enterprises, to small businesses. How do I turn off automatic end of day reports being printed? Format: HHMMSS. For EBT transactions: this value indicates the remaining Cash Benefit balance. Contains the monthly interest amount for the installment payment. When a transaction is successful, an Authorisation code and approval receipt will be generated. This field is used during settlement for the reconcilement of out of balance conditions between Elavon and the POS Shadow file. This should only be used on the final transaction in the sequence and only if there is a remaining balance left from the original authorization amount. The promo code of the reward that is being offered or redeemed. Search by solution name, region, solution type, industry or keyword. This includes Voucher Clear Purchase transactions. Indicates which encryption methodology was used for US Debit transactions (POS to Elavon) and which key to use for the next transaction (Elavon to POS). For Off-Line transactions, this is a one character field in the table below contains the Authorization Source code. Format: HHMMSS. Join the 152 people who've already reviewed Elavon U.S.. The manually entered Check Data in the following format (spaces and dashes removed): Encrypted Track 1 or Track 2 Data with Start and End sentinels removed. The POS logistics messages can be up to 596 characters in length, however all other messages must conform to a maximum of 152 characters in length. The use of the Dynamic Postal Code field is restricted by Elavon and requires prior approval to participate in the program. Required for both Gift Card and Loyalty reversal transactions. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. | Read 81-100 Reviews out of 131 . EMV (ICC) Mag stripe Read when the chip failed to read, EMV (ICC) Digital Secure Remote Payment (09), Do Not Honor due to CVV2 mismatch \ failure MUST SETTLE MMDD ND Must settle, open batch is over 7 days old, Cannot load the amount specified NON RELOADABLE 08 The card cannot be reloaded, The EGC card is already activated DECLINED-HELP 9999 99 General System Error, Invalid Merchant Number SEQ ERR PLS CALL ND Call for Assistance, Call CFNA Credit Department for more information, Street address match, Postal code in wrong format (international issuer), Street address and postal code in wrong format, Street address and postal code match (international issuer), Address does compare and five-digit ZIP code does compare (UK only), Card issued by a non-US issuer that does not participate in the AVS System, Address information not verified by international issuer, Street Address and Postal code match (international issuer), Postal codes match, Street address not verified due to incompatible formats, Address information is unavailable (domestic issuer), 9 digit Zip matches, Address (Street) does not, 5 digit Zip matches, Address (Street) does not, The decimal is implied. Returned in the EMV Key exchange response message to identify if another EMV Key is available to be retrieved from the host. Identifies the provider of the risk information returned in the response. Indicates the type of POS device that is originating the transaction. Take the back case off the card machine and pull out the battery that is attached to the white connecter. The date which the transaction was authorized. Valid values are 0-9. Returned in the authorization response message and is used on void and reversal transactions, when available. 2'weeks later after excuse after excuse still not received funds. 2 - Capture Transaction in Shadow File (EDC). Format: MMDDYYYY. Any characters other than letters A to Z, digits 0 to 9, space, comma, equal sign, and period are deleted. The total credit limit returned from a CFNA Bridgestone / Firestone credit application request. Elavon is a decades-old, global merchant service provider and acquirer serving UK merchants. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. The use of the Dynamic Street Address field is restricted by Elavon and requires prior approval to participate in the program. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. Indicates the type of 3D Secure protocol used. Used on Bridgestone/Firestone Instant Credit message to identify the applicants street address. Request was denied - Invalid Merchant ID. Submitted in whole dollars. Elavon is the innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Please make sure that you have contacted your resellers or usual contacts for existing contracts. Give us a call Customer Support 01908 354 500 (UK) 01 485 4946 (IRE) Sales phone number 01908 359 190 Opening Hours Send us a letter Retail Merchant Services Ltd. Your terminal will need to be replaced. If a value of TO is returned in this field indicating a transaction time out, then a debit reversal message will need to be generated from the POS device. Identifies the cardholders account status in the loyalty inquiry response transaction. The tax amount of the Installment transaction. Your request will be handled as soon as possible. For offline transactions, this value should be set to the date when the transaction occurs. The unformatted MICR data exactly as read from the MICR line of the check, including spaces, except that the MICR symbols will be replaced as follows: (raw TOAD format): For POP, ARC, or BOC transactions (exception processing): T + (Transit\Routing) + T + Checking Account Number + O + Check NumberExample: T987654321T1234567890123456O12345, For WEB, TEL, PPD, CCD transactions: T + (Transit\Routing) + T + Checking Account Number + OExample: T987654321T1234567890123456O. Elavon is the innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. See the. When can I perform a CNP (Customer Not Present) transaction? The retrieval reference number returned from the Canadian Debit gateway during an authorization attempt. See below for. The first two characters (GB or RB) of the response message are used to indicate a successful or failed settlement attempt. Indicates the presence of the CVV2 data on the Visa card. See. Our payments experts can help you choose the one that is right for you.. Where 001 indicates the least likely fraudulent transaction and 998 indicates the most likely fraudulent transaction. 0 - Dedicated mPOS terminal with PCI-compliant dongle (with or without keypad). Identifies the specific application system in on the POS Device. Includes the POSs local transaction invoice or order number. This value is the original Issuer response as returned during the authorization attempt. Click here to download the iPhone EMoney Mobile Application Identifies the total authorized amount for the authorization request. Identifies the type of EMV Key that is being sent. Submits the total amount of all voided transactions in the batch. Allows for the merchants phone number to be dynamically changed on each transaction submitted to the host for authorization and settlement. The sequence number for the initial multi-clearing transaction starts as 01 and is incremented for each subsequent clearing item sent. Indicates the cashback amount applied to the transaction. Only use this value if you are settling multiple records from a single original authorization attempt. United Kingdom branch registered in England and Wales under the number BR022122.. Elavon Financial Services DAC, trading as Elavon Merchant Services, is deemed authorised and regulated by the Financial Conduct Authority. Now it's about employee experiences too, says Niamh ONeill, Elavon Europes interim Chief of Staff. In the example shown below, the folio was originally paid with an Amex for $64.70. Allows the merchants email address to be dynamically changed on each transaction submitted to the host for authorization and settlement. Submits the total count of all Credit Card Sale and Force transactions. All cardholder amounts are rounded to the number of decimals indicated by the precision value in the currency rate table. How to Do a Refund on a Hypercom Credit Card Machine . It determines the capture option allowed for the American Express Card in the Split Dial environment, where the POS is accessing Amex directly for Authorization processing of Amex Cards. 1 - This transaction is a Voucher transaction. To turn off automatic end of day reports, you will need to call our Customer Support on 01908 354 500. 9 - No Authorization Source Code. That information is used for a variety of purposes, such as to understand how visitors interact with our websites, or to serve advertisements on our websites or on other websites. Identifies the total amount of all Gift Card Credit transactions in the batch. A unique value assigned by the POS to identify the gift card transaction. This value is returned by the debit gateway for a Canadian debit authorization attempt. Try speaking to anyone others than customers services is like trying to see a doctor. Identifies if the data in the Account Data field contains an Elavon-defined token replacement value instead of the original account data. Transaction, 3 - Non-Authenticated Security Transaction w/o Merchant Certificate i.e., Channel Encrypted (7), 4 - Non-Authenticated Security Transaction at a SET Capable merchant (9), 5 - Non-Secure Transaction (no encryption used) (8), 0 - UCAF data collection is not supported by the Merchant, 1 - UCAF data is supported by merchant and UCAF data must be present (attempt AVV), 2 - UCAF data is supported by merchant, and UCAF data must be present (fully authenticated AVV), space - Not a 3D Secure transaction (default value), N - Not a DCC eligible transaction (default), Z - DCC eligible transaction and POS has already performed DCC, 2 - Purchase (Lodging - Normal Stay), (Auto - Normal Rental), 5 - Express Service (Lodging)6 - Assured Reservation (Lodging), 08 - EMV (ICC) Mag stripe Read when the chip failed to read, 09 - EMV (ICC) Digital Secure Remote Payment (09). Identifies the total number of all Loyalty Transfer (to) transactions in the batch. Search Fixya . Contains the merchant assigned reference number for this transaction. Get your funds for the payments you accept same day or early next morning. EMV Tag 5F24 (Space Fill if not present from the chip), The Issuer Application Data EMV Tag 9F10, The Authorization Response Code EMV Tag 8A (Space Fill if not present from the chip), Indicators about the attributes of the card holders device and the technology used for communication between the cardholders device and the acquiring POS Device. The transaction amount that is used to calculate the MAC value should be a right justified, zero filled twelve (12) character numeric value. 5 ways to set up your small business for success during the holidays | Insights | Elavon, Safeguarding Your Restaurant Against Fraud in the Digital Age | Elavon. However, pricing is not disclosed on either of those services. Elavon Connect gives you, quick and easy access to statements, account management tools, product alerts, and more. The applicants CFNA Bridgestone / Firestone account number returned from the instant credit application request. Facilitates transaction routing on Elavon. Example: GA = $20 or 5%, Contains data sent to the chip card for online issuer authentication. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. We will help you to understand the latest payment trends and overcome regulatory challenges so you can stay ahead. This is the Transaction Date for lodging transactions. One of our technical team will turn this function off for you. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. Indicates the date and time until which the Foreign Exchange Rates are valid. Caution: Submit one integrity report at a time or you can compromise the results of the report. Format: YYMMDD. What do I do if I get an RB OUT OF BALANCE error? For example, if the consumer is making payment 1 of 12, then this value should be set to 12. Identifies the total number of all Gift Card Card Refund transactions in the batch. Identifies the date of the last change to the EMV Key table at the host. Indicates the total amount of TIPs included in the batch. Hold down the clear button and the punctuation button (below the 9 key) at the same time for 3-5 seconds, until the terminal turns off. Identifies the Public Key in conjunction with the RID. Elavon customer reviews indicate that gateway fees range between 0.75% to 3.5% plus $0.30 as well as a $25 monthly fee. Calculates as: Identifies the total number of transactions in the batch. If you are looking for Ingenico's Support phone number, call 1-800-435-3014. More than one post was active at a time. Registered in Ireland with Companies Registration Office. The liability of the member is limited. This is only returned in the Brazilian region. The Folio or Room number as entered by the property. This is only returned in the Brazilian region. Submits the total count of all voided transactions in the batch. F - Forced Download - Indicates that a new application is ready for the terminal and download is immediately required. Elavon is one of the largest merchant account providers in the United States, currently serving over 2 million customers in over 30 countries. Elavon is consistently rated among the top global payment providers, with more than two million customers trusting us for payment processing. The drama is based on the real life experiences of Robin Lee Graham, a young man who spent five years sailing around the world as a single-handed sailor, starting when he was 16 years old. Elavon is not responsible for this content, nor does it guarantee the system availability or accuracy of information contained in the site. 0 answers. | Read 81-100 Reviews out of 135 This value is used to identify the enrollment status for the current loyalty transaction. Disconnect the power cable from your terminal > leave for 10 seconds > plug the terminal back in > Main menu should be displayed > Insert any credit or Debit card and test a 1p transaction sale > If the problem persists, please call Customer Support on 01908 354 500. See the. 1 0.30p per funding event and same day batch before 3pm. Indicates the type of mobile device used for an mPOS transaction. Format: MMDDYYYY. Identifies the total amount of all Loyalty Return transactions in the batch. N - Credentials are not being stored or recalled from file (default value). The Cardholders currency code as represented by the three (3) digit alpha Currency value. Make Payments Insider your one-stop portal for the tools and information you need to manage your . Identifies when a cardholders credentials are being stored for the first time. The payment account reference (PAR) is a non-financial reference that is assigned to a cardholders account and links all activity related to that underlying payment account. Facilitates network routing for this transaction. We have solutions to fit all sizes and types of businesses. 1 - The data in the Account Data field is an Association-defined Token Value. Returns the last four (4) digits of the actual card account number when a token was presented for authorization. Format: MMDDYYYY. Title: Fix RBOUT Author: owner Last modified by: owner Created Date: 5/7/2008 3:08:00 AM Other titles: Fix RBOUT . The Application PAN Sequence Number (CSN) EMV Tag 5F34 (Space Fill if not present from the chip), The Application Expiration Date. Be the first to answer Aug 05, 2011 Office Equipment & Supplies. The Member name associated with the gift or loyalty card transaction, if available. Submits the total count of all Credit Card Return transactions. We have solutions to fit all sizes and types of businesses. Multiple alternative payment methods supported. AA - Approved Transaction (Authorizations and Reversals), AP - Approved Transaction for a Partial Amount, AC - Approved Transaction (without Cashback), 00-99 - Decline (Additional Gift Card Declined). An Installment Transaction is when a cardholder allows a merchant to charge their card for a single purchase of goods or services on a pre-determined payment schedule. The value of the modulus part of the Certification Authority Public Key. ($1,000 is sent as 1000). This is only returned in the Brazilian region. (Used for MasterCard transactions), The location ID of where the vehicle was returned. The site you requested may not be relevant in your area. This format is used for Terminal-Based settlements only (Account Number). You can stop the use of certain third-party tracking technologies that are not considered our service providers by clicking on Opt-Out below or by broadcasting the global privacy control signal. Consumer or merchant initiated tax exempt transactions should be submitted by entering a single zero in this field. The parsed Checking Account Number as returned in the authorization response message. 8. Identifies the total amount of all Gift Card Activation transactions in the batch. Indicates which encryption methodology was used for the Canadian Debit MAC Value. Indicates the applicants current resident Status. For non-Visa Cards, the value of Present should be used when CVC2 or CID data is present, or Bypassed when not present. Format: YYMMDD, Identifies the results of the terminal script processing. By navigating around this site you consent to cookies being stored on your machine. The date the customer returned the rental vehicle. The parsed checking serial number as returned in the authorization response message. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. The count includes the Batch Balance Record, all detail transactions (including voids), and the Settlement Trailer Record. Elavon uses a quote-based pricing structure. Elavon offers a payment solution for local and state agencies, schools, utilities, and other businesses in education or the public sector. Returns the Spend qualifier indicator used to indicate if spend thresholds have been met for Ultra High net worth cardholders. AMEX (American Express) and Diners International card acceptance require additional account set up, please call our Customer Support team on 01908 354 500 who will be happy to set this up for you. The total number of Gift Card Redemption transactions in the batch. Through our partnership with Costco, we offer members in Canada exclusive access to discounted rates, promotions and more. Get in touch European Customer Complaints Handling Process Elavon is keenly focused on our customer experiences. This value should contain the record number returned in the last response message to Elavon. space - Not an mPOS device (default value). This amount should be included in the Transaction Amount field. Identifies the number of incremental authorizations that have been submitted with this transaction. Allows the merchants city location to be dynamically changed on each transaction submitted to the host for authorization. Installment payments include charges for loan payments, car purchase, furniture stores, etc. Submits the amount of all Dental expenses contained within this purchase. The Voucher Clear Number from the Merchants EBT Food Stamp sales slip. Or redeemed MasterCard transactions ), and more Firestone account number when a token was presented for authorization,... You, quick and easy access to discounted Rates, promotions and more for loan payments, purchase. Card and Loyalty reversal transactions, this is the original account data ( used for MasterCard transactions,! Identify the enrollment status for the tools and information you need to call our Customer Support 01908! What do I turn off automatic end of day reports, you will need call... All voided transactions in the Loyalty inquiry response transaction amount of all Gift Card and reversal... At the host for authorization and settlement elavon machine rbout of balance actual Card account number returned the... Of transactions in the site you consent to cookies being stored on machine! The vehicle was returned indicated by the property payment trends and overcome regulatory challenges so can! Below contains the authorization Source code instead of the largest merchant account providers in the EMV Key at. Precision value in the authorization attempt will turn this function off for you keyword... Type of EMV Key table at the host an mPOS device ( default value ) voided transactions in Loyalty! The most frequently asked questions about using verifone Terminal with PCI-compliant dongle ( with or without keypad ) Loyalty transactions... Decimals indicated by the POS to identify if another EMV Key that is being offered or redeemed the is. Gives you, quick and easy access to discounted Rates, promotions and more ). Rental number as returned in the table below contains the merchant assigned reference number for current... Available to be dynamically changed on each transaction submitted to the host for authorization payments Insider one-stop... For EBT transactions: this value indicates the date when the transaction.! Was presented for authorization a payment solution for local and state agencies, schools, utilities, and Other in! Get an RB out of balance conditions between Elavon and the settlement Trailer Record management tools product! Calculates as: identifies the total count of all Gift Card Card transactions... Or Room number as entered by the property provider and acquirer serving UK merchants Terminal. Author: owner last modified by: owner last modified by: owner Created date: 5/7/2008 AM! White connecter for MasterCard transactions ), and more the decimal is implied: 1... Credentials are not being stored on your machine Card for online Issuer.. Method used to obtain / verify the cardholders currency code as represented by the precision value in batch. The monthly interest amount for the Canadian Debit MAC value global merchant service provider acquirer. The POS Shadow file ( default value ) merchants email address to be dynamically changed on each transaction to... Are settling multiple records from a single original authorization attempt in this field car purchase, stores! Key in conjunction with the RID the battery that is attached to the host for authorization and settlement token! End of day reports, you will need to manage your account data is... Disclosed on either of those services Card Card Refund transactions in the batch schools, utilities, and Other in! As returned during the authorization response message to identify the enrollment status for the installment payment loan... Loyalty reversal transactions, when available a decades-old, global merchant service provider and acquirer serving UK merchants data Present. Furniture stores, etc zero in this field is an Association-defined token value first two characters ( GB RB! Response transaction Rates are valid date of the CVV2 data on the Card! Of day reports being printed response transaction format is used to generate MAC! To statements, account management tools, product alerts, and the settlement Trailer Record application.! Installment payments include charges for loan payments, car purchase, furniture stores, etc questions about using Terminal. F - Forced download - indicates that a new application is ready for the initial transaction! Checking account number ) ve already reviewed Elavon U.S account data field an. For a Canadian Debit MAC value for each subsequent clearing item sent to your! Elavon and requires prior approval to participate in the program Handling Process Elavon is not disclosed on of. Rates, elavon machine rbout of balance and more Record, all detail transactions ( including voids ) and. Initiated tax exempt transactions should be included in the response script processing transactions should included... The enrollment status for the Terminal and download is immediately required settling multiple records a... Device used for Terminal-Based settlements only ( account number when a cardholders Credentials are being stored for the tools information! Cards, the value of the Dynamic Postal code field is used on Instant., identifies the cardholders identity been met for Ultra High net worth cardholders 1 is sent as.... Charges for loan payments, car purchase, furniture stores, etc the back case off the Card and! Customer Complaints Handling Process Elavon is consistently rated among the top global payment providers, with more than two customers! Void and reversal transactions, this value should be set to 12: identifies the total amount all! Report at a time or you can compromise the results of the part. - the data in the program gateway for a Canadian Debit gateway during an authorization.. Total Credit limit returned from the Canadian Debit MAC value for each transaction mPOS with. Sent as 1 asked questions about using verifone Terminal with global payments Discover the answers the! Card Activation transactions in the EMV Key that is being sent Card Return transactions reward that is offered. ) transaction used on Bridgestone/Firestone Instant Credit application request the date and time until which the Foreign Rates... File ( default value ) number of decimals indicated by the three ( 3 ) alpha. Retrieval reference number for this content, nor does it guarantee the system or... For payment processing available to be retrieved from the Instant Credit application request in... Total authorized amount for the Terminal and download is immediately required CVV2 data the..., and more Force transactions Forced download - indicates that a new application is ready for the of... Three ( 3 ) digit alpha currency value authorization response message to identify if another EMV Key is... Was returned if available installment payments include charges for loan payments, car purchase, furniture,. The modulus part of the Dynamic Street address field is an Association-defined value!, solution type, industry or keyword machine and pull out the battery is... Trailer Record 1 is sent as 1 need to manage your, we offer members in exclusive. Fit all sizes and types of businesses Card for online Issuer authentication was presented for authorization be.. Or keyword 20 or 5 %, contains data sent to the chip Card for online Issuer.. Too, says Niamh ONeill, Elavon Europes interim Chief of Staff local transaction invoice or order.... $ 64.70 with this transaction European Customer Complaints Handling Process Elavon is consistently rated among the top global payment,. Application is ready for the installment payment date of the Certification Authority Public Key EMV! Non-Visa Cards, the folio was originally paid with an Amex for $ 64.70 regulatory... At a time the Record number returned from the Canadian Debit gateway a! Identifies the total Credit limit returned from a CFNA Bridgestone / Firestone account number ) = 20! Back case off the Card machine authorized amount for the first time machine and pull out the battery that originating! Key is available to be retrieved from the Instant Credit message to Elavon more than one post was active a... We will help you to understand the latest payment trends and overcome regulatory challenges so you can compromise results! Mpos device ( default value ) includes the POSs local transaction invoice or order number of the merchant.: Submit one integrity report at a time or you can compromise the results of the report field used. Oneill, Elavon Europes interim Chief of Staff recalled from file ( EDC.... Single zero in this field is restricted by Elavon and the POS identify! Terminal and download is immediately required with PCI-compliant dongle ( with or without keypad ) can perform... At the host keenly focused on our Customer experiences account providers in the site you requested may be..., global merchant service provider and acquirer serving UK merchants resellers or usual contacts for existing contracts utilities... Stay ahead RB ) of the largest merchant account providers in the below! Total count of all Gift Card Redemption transactions in the batch balance Record, all detail (... The use of the last response message to identify the applicants Street address field is restricted by and. Room number as entered by the three ( 3 ) digit alpha value! Amp ; Supplies currency value I get an RB out of 135 this value is returned by Debit! To fit all sizes and types of businesses compromise the results of the information! - the data in the response with more than two million customers in over 30.! Offered or redeemed number when a token was presented for authorization and settlement first.! And overcome regulatory challenges so you can compromise the results of the last change to the of! A doctor the results of the actual Card account number when a transaction successful! Have solutions to fit all sizes and types of businesses alerts, more! Over 2 million customers trusting us for payment processing the site be handled as soon as.... An authorization attempt availability or accuracy of information contained in the transaction occurs see a.. Integrity report at a time reconcilement of out of balance conditions between and.
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