Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). This video will show you the full error codes on faults with your Hoover One Touch washing machine candy Grand O'Vita washing machine also I've included the . Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). After about 5 seconds, release the FIRST Option Button with LED to the left. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Step 10. The Care+ Protect range includes descaling powders along with magnetic descalers for both washing machines and dishwashers. If done correctly, this will take 5 seconds. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. The first step is to press the button for the main (first) wash or additional function. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. Sometimes, it helps to reset the washing machine. We accept all major credit and debit cards. Check it using a multimeter. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). unscrew the screws on the back cover that hold it; disconnect the electric wires from the pump going to the pressure switch; unscrew the bolt from the bottom of the machine, which holds the pump; we expand the clamps on the drain hose and pipe. Check the door hinges for any bends or curls. 6000 SatelliteClean - Our most popular dishwasher. Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. Book one of our fully trained technicians to get fast, professional service. Slide the new heater into the housing under the tub and apply the bolt to secure it. Step 3. Step 7. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. You've reset it. Use a screwdriver to take out the three screws at the back of your washing machine securing the top panel. If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. If you detect any cracks in the drain hose, replace it. Youll need to replace it if theres damage. Metal parts were found in the pump and filter. Step 6. Make sure that the "Drum balancing" mode is disabled. In this article, weve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes. Error 13 or E13: Communication between U.I board and main PCB error. ur. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. You will need to replace it if its defective. Error E20 indicates that the washing machine either cannot drain the waste water and squeeze out loaded things, or the drain process is functioning correctly, however, the crash occurs directly in the program, which freezes, because the machines intelligence does not receive a notification that the tank is empty. Try cleaning your filter first (normally under a flap at the front of the machine) and go on from there to checking that the drain pipe at the back of the machine is clear, and so on. Pull the detergent drawer out of its housing and set it aside. Blocked drain hose. In conclusion, understanding and knowing how to troubleshoot CANDY washing machine error codes is an important skill for maintaining and fixing any issues that may arise with your appliance. Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. Phoned bank holiday Monday, fixed the next day. Click here to find out more about CANDY products error codes, learn more today. Thanks a lot!!! Use less soap powder. If the value does not match the specified, the drain pump will have to be replaced with a new one. Simply select the relevant problem from the list shown, and click on the solution. The motor triac controls the speed of the motor and the error means that your machine has no motor drive. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. Check the power cord voltage and frequency. You do not need to immediately disassemble the machine and pull out the pump, if you have not cleaned the drain filter for 2-3 years, first check it, suddenly the root cause of the failure lies in this. Secure the new board by snapping the retaining clips in place. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Lubricate the rubber seal on the new heater assembly with some washing liquid. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. Repeat the process with the other end of the hoses connected to the water inlet valve assembly. Connect each electrical connector to its corresponding terminal on the new control board assembly. Advice: Check for defective electrical insulation. Test the continuity with a multimeter and replace it if its spoilt. Check the wiring harness and replace it in case of defects, Damaged wiring harness in the level sensor. Before replacing the main PCB, you must check the tachometer for short circuits. On Candy Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp of the color time indicator. It spins counterclockwise for 16 seconds. Step 9. If debris is found on it: thread, hair, wool, clean the surface and gently wipe it. Use correct and suitable detergents as excessive suds might block the drain. Problems when draining the waste fluid. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. If it reads zero or way beyond the range, the pump . Candy washer E03 error code means theres a drainage problem. These error code explanations can help you diagnose a problem with your Candy Washing Machine. As a domestic appliance specialist, we are dedicated to providing our customers with top-quality products and expert advice. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Slide the panel back a few inches and lift it off your washing machine. The drain pump filter might have been clogged with dirt, lint, or foreign objects. The safety thermostat TOC and the main PCB. To do this, we attach the probes of the device to the pump and see what the resistance of the winding is, it should be 200 Ohms. Slide the main top panel of your washing machine back on and secure it by applying the three screws at the back. Throws error e20. Required fields are marked *. To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. To do this, turn the program selection knob to the "Off" position. If the cause of the E20 error was related to the pump, then after reinstalling it, start the machine in test mode and see how the machine will work. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. In general, we clear of garbage and gently wipe. There are many reasons why this or that problem appears on the screen of washing machines. As a rule, the boards are not repaired, but replaced with new ones, which can be quite expensive. An example of data being processed may be a unique identifier stored in a cookie. Plug it back in after a couple of minutes. The controller is not working properly. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". There is a 5 second interval between flashes, so you have to be patient. If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. It indicates pumping problems. In addition, if you regularly take care of a home assistant, use only automatic powder, soften washing water and wash things in a laundry bag, this will help prevent clogging of the drainage system. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. The heating element starts and operates for 20 seconds. Explore Hob2Hood - The hands free hood system. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. In some models, this error is displayed as an E07 error code. Use a screwdriver to press the little knobs on either side of the water inlet valve. But it is worth noting that the malfunctions of the electronic module are isolated cases that are extremely rare. In the event of faults, the corresponding code appears on the built-in display. 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