gateshead council repairs

To register with My Housing Account, select 'my account' at the top of the Council homepage. If this is not possible, we will replace with the items we hold in stock. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. Gateshead Metropolitan Borough Council disrepair compensation claim Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. Well, theres so much on offer and heres just a few of the highlights! Cabinet met this week to determine the future of Gateshead Council's Leisure Services . Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. This covers things like outside painting, replacement windows and annual gas servicing. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. East Ham Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. Don't worry, we can still help! However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. Gateshead Council Tuesday 26 April 2022, 4:42pm Gateshead council tenants are waiting an average of 29 days for repairs to be made Credit: PA People living in Gateshead Council. We hope to reschedule these events at a later date. This is commonly known as filing a compensation claim for despair against a housing association landlord. Wednesday 2nd November 2022. However, the contractor will not ask you for any money when they call. % The panel decides which services they review based on various criteria. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. Complain about council or housing association repairs Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. Our housing offices are currently closed to the public. Work continues to address 3,000 Gateshead Council property repair backlog We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu The call-out team will make the property safe and arrange to come back the next working day to finish the repair. Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. : 50K - 53K. Head of Repairs and Maintenance - Gateshead Council - LinkedIn Home Group | Watergate Court, Gateshead 27,852 - 30,151 a year. Youll be paid a competitive salary plus additional allowances where relevant. To access this support or speak to an advisor, contact Business Gateshead today. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Repairs & Voids. If your repair can't wait until the programme we will carry it out within the normal timescales. If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. Unfortunately, this job posting is expired. "The garages at Leam Lane had already been condemned, and we were working towards . We will tell you in advance when any work like this will happen. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. This is known as the Right to Repair scheme. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Copyright Andy T - 2021. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. Time to have your say on the future of our leisure service. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. All rights reserved. Regent Street Gateshead Council aims to complete the backlog by late March next year. These include re-fixing toilet seats and repairing minor leaks. Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. <>>> My flat was repaired in time for my childs birth and I received rent refunds and compensation. Gateshead, England Jobs - 16,311 openings | Glassdoor Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. We will first make sure that it is our responsibility to do the repair. 182-184 High Street We will offer you an appointment for the inspection, and at the time of inspection will arrange an appointment to complete the work. News - GO Gateshead endobj We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. A public consultation on the future of Gateshead Council's Leisure Services has commenced. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. Do you want to work with us in helping to create spaces that are great to work and/or live in? Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough). The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. We are also unable to check groups and activities listed onOurGatesheadand attendance to these is strictly at your own risk.Terms and conditions, Contact: OurGateshead@ConnectedVoice.org.uk, We provide a range of opportunities for customers to get involved, have their say, and help shape the way we deliver our services. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. Housing contact details - Gateshead Council Some of these repairs need to be inspected before the repair can be done. And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. Gateshead pensioner 'shocked' at council's repair works on his home of The amount of compensation you receive will depend on the severity of the illness and how long it lasted. Are you a Council or Housing association Tenant with housing disrepair issues? However it did show that 36% of repairs were fixed when first looked at after being correctly identified. London These are repairs which need quick attention and don't need an inspection first. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. View details of your former and current tenancies including rent statements and repair. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. As a tenant you are not automatically covered for any of your home contents. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. You can create a free account to post activities, services and promote organisation working in Gateshead. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Gateshead Council jobs in Newcastle upon Tyne NE20 We hope to reschedule these eventsat a later date. Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. We have guidelines on how long different repairs should take. I have got this complaint, they monitor it and see it through to the end. For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. You can also include claims for loss of earnings and care costs if necessary. The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. Wherever possible we will place the order immediately. Gateshead Council Section Manager - Repairs Job in Gateshead, England The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Your Employees Portal - Gateshead Council The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. 0191 433 3174. housingadvice@gateshead.gov.uk. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. <> Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. You have the right to appeal if you don't agree with a decision to charge you for repairs. Gateshead You can also claim compensation for the damage that has been caused during repair work. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. endobj We strongly advise you to take out your own insurance against loss of, or damage to, your belongings through theft, fire, vandalism or burst pipes. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. Complain to the housing ombudsman The housing ombudsman is a free and independent service. Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. View my payslip. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. Reporting repairs Home. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. My Housing Account - Gateshead Council To keep up to date, why not follow us. You have the chance to buy up to 10 additional holidays per year. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. Homepage for Gateshead Councils Benefits and Council Tax information Repairs update You can now report your non-emergency repairs. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. There's also additional service charges from 115.85 a week, this cost is eligible . We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". Background 2. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. You should report any damage to your local housing office. Failure to do so could give you grounds to make a council house disrepair claim against them. Work continues to address 3,000 Gateshead Council property repair This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. 4 0 obj If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk