McDonalds was also recognized in Fast Companys 2021 Brands That Matter and as one of the most relevant consumer brands. Some people feel that McDonalds ought to take a stance on other issues as well, such as fighting obesity and raising the minimum wage. Chris joined McDonald's in 2015 as Executive Vice President, Strategy, Business Development and Innovation. There are people who have been at McDonalds their entire career, who maybe started working in our restaurants who are now in some of the most senior positions in the company or who are franchisees running large patches of restaurant. Instead, Mitchell and Bob Rupczynski were given newly-created senior VP roles. With a loyalty program, do we welcome other people to ride on the same loyalty chassis? Chris Kempczinski, the CEO of McDonald's, is facing backlash for an allegedly "racist" text message he sent to Chicago Mayor Lori Lightfoot, blaming the parents of two murder victims for their . And in many cases, it's that little bit of that odd juxtaposition that creates interest. Mark joined McDonalds in 2012 and most recently held the role of Vice President, Corporate Strategy & Global Delivery. What are your values? You also have to acknowledge there are things that we dont know. Jon holds a Bachelor of Arts in Communication and Media Studies from Boston University. Prior to joining McDonalds, Gonda served as Senior Vice President of Corporate Affairs at Chobani, a leading natural food company, where he served as a member of its executive leadership team responsible for strategic communications initiatives, public affairs, government relations, sustainability and the companys philanthropic efforts. Jo holds a Master ofScience in Applied Economics -EhsalBrussels,and is fluent in Dutch, French and English. Most recently at Boeing, Bethany was Vice President of Leadership, Learning and Organizational Capability (LLOC), where she was responsible for implementing the enterprise learning, culture transformation and workforce development strategies in support of Boeings business imperatives for 150K employees in 65 countries. In a recent interview with McKinseys Greg Kelly, Kempczinski discussed his tenure so far and what the next normal might look like for McDonalds. Integrity, and doing whats right, is at the core of who he is and how he thinks.. I think the important thing is dont try to stand out. In this role she was accountable for all external reporting and SEC compliance, accounting technical guidance and accounting policies. Customers want to see that the McDonalds they visit locally matches how we act globally. After a dramatic drop in sales in the early days of COVID-19, McDonalds in September reported its greatest same-store sales gain in nearly a decade in the US market. Vice President, Global Chief Diversity, Equity, & Inclusion Officer. Brian is committed to building upon McDonalds accelerated growth through technology investments that will deliver the best experience for both customers and employees. Senior Vice President, Corporate Controller, Reggie Miller Leadership McDonald's CEO Chris Kempczinski apologizes for his text to Chicago's mayor "Those comments were wrong," he said in a video to the system amid a furor over the message, which appeared to blame parents for shooting deaths of two kids. So I wanted, right from the start, to emphasize and refresh the core values that define who we are as a company. Ive taken different lessons from all the leaders Ive worked for and admired. Home; Categories. Do you see your delivery model changing in the near future? It was a tough test for any new CEO. Everybody recognizes the golden arches. In 2015, he stepped into the Chief Financial Officer role for McDonalds High Growth Markets. Heres how we think about it. A former security chief for McDonald's is filing a racial discrimination lawsuit against the company and CEO Chris Kempczinski, claiming he was fired for speaking out in a meeting. Put simply, he is a leader who at his core cares a lot., Inside McDonalds, Mr. Kempczinski wasted no time reminding employees, franchisees and suppliers that their pride in McDonalds was rooted in the values on which the company was founded-and reiterating his personal commitment to those values. She drove the democratization of learning building the Boeing Digital Campus providing digitally accessible learning and micro certifications through partnership with Degreed.com reaching 51K active global users. Diversity, Equity and Inclusion at Brunswick Group. (Laughs.). Chris Kempczinski is one of the dynamic leaders on The List of People Shaping Retail's Future 2022 who will be celebrated at the NRF Foundation Honors. In this role, he worked closely with our business leaders and franchisees to identify innovative new ideas and best practices to accelerate system growth. As the Senior Vice President & Chief People Officer for the International Markets at McDonalds, Emilee leads the International Market People teams. Prior to becoming CEO, Chris served as President of McDonalds USA, leading the business operations of approximately 14,000 McDonalds restaurants throughout the United States. By Philip Delves Broughton My view is that in this day and age, you have no choiceif you want to control the message, you will be an inauthentic brand and you wont have any resonance. The adjustments were making are a series of small changes that add up to one big difference our customers really notice. He began his career in brand management at Procter & Gamble, and also held senior positions at PepsiCo, and most recently at Kraft Foods where he was EVP, Growth Initiatives and President, International. Corporate Senior Vice President, International Operated Markets, Emilee DeMartino Prior to joining McDonalds, Brian led enterprise technology teams at well-known brands and global businesses, including Kellogg Company, Mars, General Motors and Cardinal Health. Maybe there is a lane for our loyal customers that allows them to go through in a faster way. And I think were now at a place where weve caught up. Chris has more than 25 years of experience working in premier global consumer companies. How do you think youve improved the companys marketing since you became CEO? Plenty of things. As President, McDonald's USA, Christopher Kempczinski's salary was $4,678,340 in 2018. During this time, he co-created the companys sustainability vision, PepsiCo Positive (pep+), an end-to-end transformation of how the company creates growth and shared value with sustainability and human capital at the center. Mr. Hernandez was calling to ask if Mr. Kempczinski would take over the helm of McDonalds. Kevin holds a Bachelor of Business Administration from the University of Michigan and a Master in Business Administration from the Kellogg School of Management at Northwestern University. Senior Vice President, Corporate Controller. McDonalds is not responsible for the content provided by third-party sites. When you serve as many customers as we do, our customers are society. Emilee has also worked in management consulting with Accenture and Mercer, where she coached executives and consulted for organizations around the world focused on building a Human Capital Strategy and Change Management practice and implementing numerous large-scale organizational changes. Not a day goes by that I dont have a small order of fries. One of our values is that we open our doors to everyone. When you put other people first, I think thats what allows you to stand out. In addition, he holds a Bachelor of Science degree in Education - HR Development and a Master of Science in Education - Workforce Development from the University of Arkansas. He has been with McDonalds Corporation since 2015 and is in his second year as president and CEO. We were lucky in that McDonalds franchisees came into the pandemic in a very strong position. As Global Chief Marketing Officer, Morgan Flatley leads the development and execution of bold marketing strategies to create stronger customer connections around the world. Ive taken different lessons from all the leaders Ive worked for and admired. That also opens up a whole bunch of other opportunities for us. Executive Vice President and Chief Customer Officer, Executive Vice President and Global Chief People Officer, Executive Vice President and Global Chief Impact Officer, Executive Vice President and Global Chief Supply Chain Officer, Vice President, Strategic Alignment and Chief of Staff, Office of the CEO, Senior Executive Vice President, Strategic Initiatives, Ian Borden Working alongside our talented team, our Board, our franchisees and suppliers, I am committed to upholding our rich heritage of serving our customers and driving value for our shareholders and other stakeholders. While overseeing these 29 European markets and their more than 1,750 restaurants, Jo established a new structure and team for the European organization, resulting in consistently strong sales results. What dont we know? In both his work and personal life, Paul strongly believes in living by a lesson passed on from his Mum: Treat others the way you want to be treated yourself. So when events happen that strike at the heart of our core values, we want to speak out on those occasions as well. She began her career in litigation roles at the law firms of Kelley Drye & Warren LLP and Shipman & Goodwin LLP. Her team leverages the scale of $50 billion spend in food, packaging, logistics, toys, technology, equipment and other services while driving safety, quality and sustainability leadership in the industry. And I feel good about what weve done. Greg Kelly, a senior partner in McKinseys Atlanta office, conducted this interview. Prior to McDonalds, Mark was a Principal and core member of the consumer practice at The Boston Consulting Group. Bethany served as on-site executive with oversight and accountability for the Boeing Leadership Center (BLC) and campus. If we further build out a hybrid delivery model, do we let others, perhaps, ride on our delivery platform? CIO Fletcher Previn and his team compressed 10 years of strategy into 10 weeks of execution, reports Philip Delves Broughton. Notably, as EVP, Chief Information Officer and Global Business Services at Cardinal Health, Brian completed one of the largest SAP implementations in the industry, to drive value throughout the company. Manu studied art and design at the Royal Academy of Fine Arts in Antwerp, Belgium. Every time you go to a new organization, you take a risk with that. And were going to stay true to our purpose in supporting communities. As McDonalds Vice President, Global Chief Diversity, Equity, and Inclusion Officer, Reginald J. Miller oversees the companys global I&D strategy with a focus on transformational change around the world. Do Not Sell or Share My Personal Information. Whether youre the CEO or youre working a fry station, if you fail to live up to the values, then you cant stay in the system.. "The kinds of people who come to our company are those who try to surpass the last guy," he said. She has also completed Columbia Universitys, Creating & Executing Breakthrough Strategies Executive Program and has obtained her Co-active Coaching Certification (CPCC). Customers are seeking brands that reflect their values and the line between the corporate brand and the consumer-facing brand is blurring.. (2019present), Vice president, global strategy, business development, and innovation Ian has spent more than 25 years at McDonalds leading markets and functions globally. John began his career with McDonalds in 2003 as Marketing Manager for Portugal. No US state or city has been hit harder by COVID-19 than New Yorkwhich, as of June 21st, had seen 388,000 confirmed cases and nearly 31,000 deaths. Gonda leads a team across corporate and U.S. communications, media relations, crisis communications and brand communications. Every single day [we] were having to make a decision about the business, and we were doing it across 40,000 restaurants in 119 countries, with different regulations and things going on in each individual Market. He has been with McDonald's Corporation since 2015 and is in his second year as president and CEO. Manu has been part of the McDonalds System for more than 20 years, with extensive knowledge of the companys global customer base and deep understanding of the needs of McDonalds customers. Going forward, we expect that many delivery orders will be placed on our own MyMcDonalds platform, providing us with important data to understand our customers preferences and cravings. In my experience, you piece together these lessons from different leaders and ultimately they define your own leadership style. Prior to joining McDonalds in 1996, she worked at Ernst & Young for 3 years in their audit practice. Bethany Tate Cornell joined McDonalds in November 2020 as Sr. Vice President - Chief Learning and Development Officer, leading the talent development strategy for McDonalds internal global workforce and corporate owned restaurants. Previously, Marion served as Senior Vice President and Chief Supply Chain Officer, North America, where she was responsible for executing the strategic direction of McDonalds Supply Chain, including the oversight of nearly $14 billion in food and beverage, equipment, packaging and premiums, and distribution for more than 15,000 restaurants across the U.S. and Canada. Outside of McDonalds, Jon is a member of the Board of Directors for World Food Program USA, a non-profit that supports the mission of the UN World Food Programme to advance the global movement to end hunger. Data is a real-time snapshot *Data is delayed at least 15 minutes. That new CEO is Chris Kempczinski, and here are five facts you need to know about him: In the press release announcing his promotion to CEO, Kempczinski said: Im thrilled to be leading this incredible company. That, for me, was incredibly gratifying. Catherine also spent two years in Internal Audit working on international market audits. Of Mr. Kempczinski, Mr. Kelly says, At college, we nicknamed him The Colonel given the similarity between his leadership qualities and those of Dukes legendary basketball coach. In the younger Mr. Kempczinski, Mr. Kelly also saw the tremendous energy and resilience that might have predicted his traveling the globe not only as a rising leader in business but as a serial runner of marathons far and wide. Joining as VP, Global Strategy, Business Development and Innovation, it took him only a year and a half to earn promotion to President of McDonalds USA, where he was responsible for the operations of about 14,000 restaurants. 2017 - 2022McDonald's. She is also a member of the Rework America Business Network (RABN) focused on reskilling and upskilling our national workforce. Amy has eighteen years combined experience in compliance and safety, having previously launched compliance programs at the City of Chicago and DePaul University and served as the Chief Safety and Security Officer for the Chicago Transit Authority. By using this website, you accept the use of cookies. So you just have to accept the unpredictability and risk as part of the bargain to be a relevant brand today. Brunswick is committed to being the most diverse, equitable and inclusive advisory firm in the world. Catherine has also held roles as Sr. Director Global Planning and Analysis, Director Financial Management and Development for US McOpCo, Director of Financial Reporting and Director Corporate Analysis and Support. As Chief Financial Officer, Ian oversees McDonalds accounting, internal audit, treasury, tax, global franchising, global business services and investor relations functions, and as a member of McDonalds senior leadership team, he works to position McDonalds for long-term enduring success. Catherine is a CPA, has her undergraduate degree in accounting from The University of Illinois, and her MBA with a Finance concentration from DePaul University. I didnt think we were getting enough out of that investment. We have resolved to cultivating a firm where everyone is valued for who they are and what they bring. Of course, when its no longer a one-way communication, that comes with an added level of risk. Passionate about people, Paul has overseen moves on both pay and contracts for restaurant teams, and actively championed a focus on Diversity, Equity and Inclusion, striving to create a truly inclusive culture throughout the business. 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