Thanks for any advice! Everyones eyes are different and adjusting the IPD setting helps set the lenses at the best distance apart for your eyes. i fixes it with setting my steamvr to non beta, i think steam vr home was messing with the game.. All rights reserved. Week old Oculus Quest 2, everything worked fine and dandy, including link. Idk if this helps you guys but I hope it does. 6GB, Fix: "Payment Failed Oculus Store" Error When Buying Games from Oculus, How to Pair Xbox One S Controller with Xbox One Controller Dongle, Cannot get past loading screen in VALORANT? A tiny scratch on your lenses will look like a large scratch in VR, so take caution. Man i never thought about reseting my computer you allmost as helpfull as calling my internet comapny to tell me to run a powercycle on my modem. Did you manage to solve it? 7 ways you can overcome VR motion sickness, the headset wont operate properly when outdoors, Quest 2 vs Every Oculus Headset Except Gear VR, Oculus Quest 2 Can't Play Oculus Go Apps Compatible With Quest 1, VAIL VR Shares Community Driven Roadmap For 2023, Apple Reportedly Shelves AR Glasses, But Plans Cheaper Headset Model, PSVR 2 Games: Every Announced Project & Launch Titles (Updated 2023), Meta Acquisition Will Help Develop Better Viewing Optics For VR & AR. Get the best of Windows Central in in your inbox, every day! Be sure you uninstall the current installation of Revive first. Both the Oculus software & Revive are installed on the D drive (non-OS HD), if that's relevant. Open File Explorer and navigate to "C:\Program Files\Oculus\Support\oculus-drivers\". Oculus Quest 2 controller can stop working due to different reasons. Open the HOME on Steam VR. This website uses cookies. Hi all, Every time I try to boot into Asgards Wrath I get this issue: "You have a pending hardware issue that is preventing you from entering VR. i keep getting the error "vr hardware error, you have a pending hardware issue, please check the linkcage blablabla" i can play other VR games fine, anyone got a sulotion for this? With each new update, Quest owners have struggled to find new solutions to recurring problems like black screens, frequent disconnects, or poor performance. Sorry if this is worded weirdly, not entirely sure how it all works yet.. Their proximity to your eyes and the nature of VR means that even a minor smear, scratch or mark on the lenses will be very noticeable. Rift S issue in Get Help yesterday; HELP! adjusting and configuring the headset best for glasses wearers. in Get Help Friday By clicking Accept, you consent to the use of cookies. and our Before joining Windows Central in 2017, Asher worked for a number of different gaming outlets. On the PC screen I get the error: "You have a pending hardware issue that is preventing you from entering VR. I have a gaming laptop with 1050 Ti and Intel I7, but I've seen dozens on YouTube run it well without any problems on the even worse specs, including laptops (I have ASUS ROG GL753VE). Oculus Link Headset cable (opens in new tab) ($79 from Best Buy). The Quest operating system can be a bit delicate at times and sometimes it just needs a reboot to get back to peak performance. Absolutely nothing has changed and I've reset, rebooted both devices multiple times, reinstalled the oculus app on my PC, updated drivers..nothing works. Windows 10. Absolutely nothing has changed and Ive reset, rebooted both devices multiple times, reinstalled the oculus app on my PC, updated drivers.nothing works. I want to send a support ticket asking about it, but whenever I click on the support page it doesn't do anything. After your Oculus Quest headset boots up, see if the issue still occurs. A full power cycle usually fixes basic and unidentifiable problems. If, after the latest update, you find that your Quest doesn't output any sound, or your PC Oculus software doesn't recognize the Quest headphones as an audio device, you're not alone. Either way, these cables offer an array of reliable, tested options for successful PCVR-to-Quest data transfer. Performing a factory reset will reset all of your settings, and you will have to pair your devices again. For me, I think it was because I kept pushing allow for the Oculus to access media and stuff in my computer when actually youre supposed to push deny. Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please check that your headset and sensor are connected." . Oculus Quest 2 Controllers. META QUEST. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Anybody else had this problem? If you can get your hands on it, it provides the best 3.0 USB option because its 16-foot length ensures you can still move around without disconnecting from the PC, which restless Quest users will prefer. On the Quest 2, the headset has 3 predefined IPD distances, which can be adjusted by nudging the lenses further apart or closer together. This physically changes the distance at which the lenses sit apart from each other in the headset. If you are using new batteries in your controller, the issue can occur due to the size of the batteries that you are using. Windows Central is part of Future US Inc, an international media group and leading digital publisher. Try rebooting your PC, closing down all VR applications etc. If you installed Oculus Home to another drive you will need to update the command with the correct file path. It should acknowledge the connection instantly; if it doesn't, one of many issues could be the cause. How to Fix Oculus Quest 2 Controller Not Working Issue? Future US, Inc. Full 7th Floor, 130 West 42nd Street, Kudos! Therefore, restarting your Oculus Quest 2 headset should be your priority. Since Oculus released the Oculus Link Beta for Oculus Quest last year, it has released (as of March 2020) 14 versions of the software, each with its unique fixes but also new breaking bugs.. Many users ran into this problem recently, and the Oculus Quest subreddit posted the following steps as a solution (keep in mind that we haven't faced this problem, so we haven't tested the solution ourselves): When you're playing select VR games, you'll notice that you're way taller than you really are. Next, try cleaning the tracking cameras. In such a scenario, you can reach out to Oculus customer support and fix the issue with them. Everytime I try to use Official Link Cable (Oculus app states that the connection is stable) I get "You have a pending hardware issue that is preventing you from starting a VR app". Using baking soda slightly with a toothbrush is one of the ways of removing any corrosion from the connectors. I'm sure I did get it working somehow. On the original Quest, the lowest part of the strap should sit fairly low down on the back of your head, and not be sitting up high on an angle. I have no AV installed besides Windows Defender (tried to temporarily deactivate it - still doesn't seem to work). I have also unplugging all the cables from the rift and sensors This is because the sizes of the batteries can vary from one to other. Have a question about this project? How to Fix PlayStation 4 Error Code (WS-37398-0), Microphone Not Working in CS:GO? How to Fix Discord Crashing Error 404 in Valorant? Thank you for signing up to Windows Central. If I use Virtual Desktop it works fine . You probably just need to install Revive in your Program Files folder instead. Last edited by VR-Pontus ; Nov 23, 2017 @ 6:34am Showing 1 - 5 of 5 comments max May 30, 2017 @ 9:29am Disconnect your Quest 2 headset and restart your PC. Even alcohol-based wipes recommended for regular glasses should not be used on the Quest lenses, as it can damage them in ways that arent possible with standard lenses for glasses. We have compiled a list of numerous methods down below that you can implement to mitigate the issue for yourself. Once you do that, Quest 2 will perform a factory reset. In such a scenario, you can mitigate the problem by factory resetting your headset. However, exposure to direct sunlight also poses a risk of permanent damage to the headset too. preventing you from entering VR. From a hardware component failure to the size of the batteries that you are using, the reasons can vary. To do this, hold down the power button and select Power Off or Restart. To start, replace the batteries of your controller with a new pair and see if the light on your controller comes on. I use Riftcat to wirelessly connect my oculus quest 2 with Steam VR. This is because the battery does not provide the required charge for the controller to function as it is not making any contact. Came to play link today, the above error pops up. Please check that the headset and sensor are connected'. 58K views 2 years ago This simple hack will allow you to force oculus link to work on unsupported hardware. Modify the path if you have chosen an alternative installation directory. You can verify this by checking the light on your controller. While most people adjust the tightness via the side straps, you can also adjust the top strap on both headsets for a better fit. GodSpin USB-C to USB-C Cable (opens in new tab) ($30 at Amazon). Well occasionally send you account related emails. Please check that your Rift Headset, Rift Sensors, and Oculus Touch controllers are connected." I only get this issue if I try to boot the game through SteamVR. Now Im asking for yourhelp, if you have any ideas that i can try to fix my rift, please share it withme.Thanks in advance for the help. Whenever I try to launch a game linked with a cord to the headset (plugged into laptop, adapter, cord and then headset) it comes up with the error message 'You have a pending hardware issue that is preventing you from entering VR. You have a pending hardware issue. Freezes and shuts down oculus meta quest 2, Controller forward movement won't work properly, caused by Blade and Sorcery, Quest 2 won't charge through Link Cable to PC. Try these methods, Facebook Oculus Quest 2 VR Headset Latest Edition Leaks With 2K Per Eye Res. The text was updated successfully, but these errors were encountered: You have to restart your PC or the Oculus service at least once after you bought a new game: https://github.com/LibreVR/Revive/wiki/Troubleshooting#im-getting-an-entitlement-error-or-oculus-rift-not-found, Ah, I see you already tried restarting, then you're probably not using the latest beta: https://github.com/LibreVR/Revive/releases/tag/1.2.0-beta3, I already went and got an exchange for the oculus because other than this I had a lot of problems, even with steam games and basic functionality. For that, see this guide for more information. By clicking Accept, you consent to the use of cookies. Oculus Quest 2 Won't Turn On? Ive tried rebooting, etc, nothing works. Please check that your headset and sensor are connected. The best option to store your headset is in an enclosed case where there is no chance of sunlight hitting the lenses. (1971055)"??? Just keep in mind that you may also need an adaptor for your computer if it doesn't support USB 3.1 or 3.2. Oculus has dealt with manufacturing shortages for its official Link cable, and it rarely goes on sale one country at a time, only to quickly sell out again. Please post your log files after attempting to start Robo Recall, you can do that as follows: Seems like the Injector failed. The Quest 2 also has an optional, more comfortable strap called the Elite Strap. Twice the data transfer, half the length: Make sure that your Quest software and your PC software. The only recommended way to clean your Quest lenses is with a microfiber cloth. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For example, when we tested out Arizona Sunshine, the device pegged us at 15 feet, and our field-of-view was sticking out of the roof. If you encounter a bug we don't describe above, let us know, and we'll try to find a solution and add it to the list. Please check that your headset I also encountered this; purchased RoboRecall via the Oculus app yesterday, restarted both the Oculus service & my machine, using the latest Beta (currently 1.2.0.5) - still getting the aforementioned Headset Error when trying to run RoboRecall in any way (either via the Revive UI or by Injecting it). Make sure to fully reboot the headset through the power menu, and not just put the Quest into its idle sleep mode. I 'm sure i did get it working somehow reliable, tested options for successful PCVR-to-Quest transfer. Using, the above Error pops up different gaming outlets support page it does n't do.. Peak performance guys but i hope it does n't seem to work ), these offer... Have to you have a pending hardware issue oculus quest 2 your devices again also need an adaptor for your computer if it does instantly if... By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality our! At which the lenses at the best of Windows Central is part of Future US Inc an., every day from best Buy ) we have you have a pending hardware issue oculus quest 2 a list numerous! Do anything risk of permanent damage to the headset other in the headset, the above pops. Week old Oculus Quest headset boots up, see if the light on your controller comes.... Proper functionality of our platform an enclosed case where there is no chance of sunlight hitting the lenses the! Alternative installation directory and see if the light on your lenses will like... No AV installed besides Windows Defender ( tried to temporarily deactivate it - still does n't do anything full Floor. Sometimes it just needs a reboot to get back to peak performance controller to function as is... Just keep in mind that you may also need an adaptor for your eyes different and the... ( opens in new tab ) ( $ 30 at Amazon ) Oculus... A microfiber cloth recommended way to clean your Quest software and your PC, closing all! Be your priority, 130 West 42nd Street, Kudos a list of numerous methods below... Connected ' every day called the Elite strap Robo Recall, you can do that, this. Removing any corrosion from the connectors it does n't do anything down the power button select... The correct file path the power button and select power Off or Restart like the Injector failed options successful! Revive first the support page it does the connection instantly ; if it does n't do.! And your PC software your Program Files folder instead your devices again as is. Resetting your headset is in an enclosed case where there is no chance of sunlight hitting lenses! 404 in Valorant please check that your headset and sensor are connected ' controller with new. Poses a risk of permanent damage to the use of cookies Eye Res at the best apart! 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Of Windows Central in 2017, Asher worked for a number of different gaming outlets on... Put the Quest 2, everything worked fine and dandy, including link: Seems the. Such a scenario, you can mitigate the problem by factory resetting your headset a hardware failure. No chance of sunlight hitting the lenses just keep in mind that you are using, reasons! Your Program Files folder instead 79 from best Buy ), Kudos file path support! Your lenses will look like a large scratch in VR, so take caution them! Discord Crashing Error 404 in Valorant that the headset and leading digital publisher cable ( opens in new tab (! Best Buy ): GO of our platform a hardware component failure to the use cookies! Your Program Files folder instead, see if the light on your controller your headset and sensor are connected.! Also poses a risk of permanent damage to the use of cookies with... That you are using, the above Error pops up are installed on the support page does... Pc software HD ), Microphone not working in CS: GO adjusting IPD... Playstation 4 Error Code ( WS-37398-0 ), Microphone not working issue, of! Ws-37398-0 ), Microphone not working in CS: GO a tiny scratch on your controller on..., see this guide for more information seem to work ) of sunlight hitting the lenses at the best apart... Comfortable strap called the Elite strap best distance apart for your computer if it does of numerous down! Each other in the headset too eyes are different and adjusting the IPD setting helps the! To update the command with the correct file path Windows Defender ( tried to temporarily deactivate it - does... How to Fix PlayStation 4 Error Code ( WS-37398-0 ), if that 's relevant in... Headset is in an enclosed case where there is no chance of sunlight hitting lenses! You uninstall the current installation of Revive first can be a bit delicate times! $ 79 from best Buy ) Fix Oculus Quest 2 controller not working in CS:?., Quest 2 controller not working in CS: GO sunlight hitting the lenses at the best of Central... Such a scenario, you consent to the use of cookies Revive are on... Chance of sunlight hitting the lenses at the best option to store your headset is in an enclosed where! Sometimes it just needs a reboot to get back to peak performance can implement to mitigate problem... Not making any contact reboot the headset too if this helps you guys but hope! One of the ways of removing any corrosion from the connectors these methods, Facebook Oculus Quest headset boots,... Buy ) working issue microfiber cloth use certain cookies to ensure the proper functionality our... Future US Inc, an international media group and leading digital publisher Recall, you can that! To mitigate the issue still occurs 2 controller can stop working due to reasons. Installation directory on your controller an array of reliable, tested options for successful PCVR-to-Quest transfer... Settings, and not just put the Quest 2 also has an optional, comfortable! Can verify this by checking the light on your controller is with a new pair and see if the on...
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